HT202033: Get started with iPhone, iPad, and iPod touch
Learn about Get started with iPhone, iPad, and iPod touch
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Helpful answers
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May 3, 2016 5:33 AM in response to Almoohrby Jonathan UK,Hi
Follow the instructions here:
Change or remove your Apple ID payment information - Apple Support
Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support
If you still need help, contact iTunes Support:
https://www.apple.com/support/itunes/contact/
(I'm afraid that no-one here can investigate your billing issue - this is a user-based community, not iTunes Support).