Error sharing in Photos

Question

Error sharing in Photos

I wanted to share my photos with my wife. I went to photos preferences and clicked on iCloud. I then checked the box at the bottom for iCloud Photo Sharing. I then went through the steps to select all of my photos to share and sent the e-mail to my wife. When she clicks on the acknowledgment in the e-mail, she is getting an error that OS X.8.2 or later needs to be installed and she has 10.11.4. The error also says she needs iPhoto 9.4 or Aperture 3.4 or later. We are both using Photos 1.5, not iPhoto. Any ideas as to what might be causing this conflict or how I might resolve this?

Thanks in advance,

MacBook Pro, OS X El Capitan (10.11.3)

Posted on May 2, 2016 7:32 PM

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Answer 1

judysings

Community Specialist

May 4, 2016 6:54 AM in response to Jimmy Stewart

Hi Jimmy,

I understand you are trying to share some photos with your wife using iCloud Photo Sharing. This method of sharing files utilizes iPhoto or Aperture, or you can use the Public Website option.

iCloud Photo Sharing FAQ

If you enable Public Website in the settings for your shared album, your photos will be published to a website that anyone can view in an up-to-date web browser.

iCloud Photo Sharing overview

Since you both have El Capitan on your computers, another way to share photos (or any other files) with your wife is with the AirDrop feature.

Use AirDrop to send content from your Mac

How to use AirDrop with your iPhone, iPad, or iPod touch

Take care,

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Answer 2

May 15, 2016 7:35 AM in response to judysings

Judy,

Thank you for the response. I guess one thing that baffles me is if iCloud Photo Sharing utilizes iPhoto or Aperture, then why is it an option from the drop down with using Photos? That doesn't make much sense to me. The Airdrop feature doesn't seem to be working for us. We both open Airdrop and we can see icons for each others computer. I go to Photos and select the option to share via Airdrop. Photos goes through "exporting", but when finished, my wife still doesn't see anything. We're on our home network sitting 5 feet apart......any ideas of what I might be missing or need to check?

Jimmy

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Answer 3

judysings

Community Specialist

May 15, 2016 8:05 AM in response to Jimmy Stewart

Hi Jimmy,

Try selecting just one photo to begin with, and refer to these troubleshooting steps from the Use AirDrop to send content from your Mac article:

Tips for sending items

If you don't see the recipient in the AirDrop window or sheet:

Make sure that both devices have AirDrop turned on and are within 30 feet (9 meters) of each other.

If you're sending to an iPhone, iPad, or iPod touch:

Your Mac needs to be a 2012 or newer model with OS X Yosemite or later.

The iOS device must be using iOS 7 or later and have Personal Hotspot turned off in Settings > Cellular.

If you're sending to a Mac:

If the receiving Mac is using OS X Mavericks, Mountain Lion, or Lion, it needs to have an AirDrop window open: choose Go > AirDrop from the menu bar in the Finder.

If the receiving Mac is a 2012 or older model, click “Don't see who you're looking for?” in the AirDrop window or sharing sheet of the sending Mac. Then click “Search for an Older Mac.”

Find out if the Mac has “Block all incoming connections” turned on in Security & Privacy preferences. A Mac won't receive items using AirDrop if this setting is turned on.

If AirDrop on the receiving device is set up to receive items from contacts only, make sure that both devices are signed in to iCloud. Also make sure that the email address or phone number associated with your Apple ID is in the Contacts app of the receiving device.

Take care,

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Answer 4

May 15, 2016 4:34 PM in response to judysings

Judy,

I've made some progress. I can send an item, a MS Word file for example, and it works. I just tried one picture and it works. If I select all of the pictures I have, I don't get the option to pick a recipient and there is obviously no transfer. I can pick a subset of pictures in my Photos and send them, but that means I have to go through and selectively choose them. I'm guessing there is some limit? I would like to be able to just share all of them through Airdrop.....

I really do appreciate your help,

Jimmy

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Answer 5

léonie

Level 10

200,711 points

May 15, 2016 4:34 PM in response to Jimmy Stewart

I guess one thing that baffles me is if iCloud Photo Sharing utilizes iPhoto or Aperture, then why is it an option from the drop down with using Photos? That doesn't make much sense to me.

iCloud Photo Sharing is working with Photos for Mac as well. The error message needs updating.

Does your wife have iCloud Photo Sharing enabled in Photos for Mac and in her System Preferences > iCloud > Photos?

Is she reading the mail with the Mac Mail application?

Try this fix on her Mac: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support

You could also use Family Sharing, then you will automatically have a shared family album.

Have a look at this Photos Help page: https://help.apple.com/photos/mac/1.0/?lang=en#/pht013f36be9

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Answer 6

May 15, 2016 4:38 PM in response to Jimmy Stewart

Thanks to both Judy and leonie,

It took a bit, but I think I've finally found some success. I learned a bit more about AirDrop and have it set up so my wife and I can share files and photos that way. I was able to finally get iCloud Photo Sharing working as well. Once I saw leonie's response that it works with Photos, I went through some troubleshooting. Found that when I went to try and share, one of my wife's older e-mail addresses was being picked up rather than her current one. Once I cleared that out, I was able to share with her. My son, who also part of my family, let me know that he was able to see the photos I set up for sharing.

Thanks again to both of you,

Jimmy

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Answer 7

léonie

Level 10

200,711 points

May 15, 2016 4:50 PM in response to Jimmy Stewart

You're welcome, Jimmy! 🙂

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