i phone 6s plus
when i recieve calls i can hardly hear the person on the other end i have the volume up all the way. this the second phone ive had last one had the same problem anyone else have this issue please
iPhone 6s Plus
when i recieve calls i can hardly hear the person on the other end i have the volume up all the way. this the second phone ive had last one had the same problem anyone else have this issue please
iPhone 6s Plus
Hi margaretfromgrimsby,
Thanks for using the Apple Support Communities!
I understand that the volume from the receiver on your iPhone isn’t as loud as you would expect it to be with the volume turned all the way up. To begin troubleshooting this situation, I recommend reading over and working through the suggested steps in the following article.
You also mention that this same issue has happened with a previous iPhone as well. Did you restore this iPhone from that iPhone’s backup? If so, I would recommend making another current backup of your iPhone, to ensure all of your data is safe, and then restoring your iPhone and setting it up as a new device to isolate the software as the potential issue.
Information on creating a new backup and then restoring your iPhone and setting it up as a new device can be found in the links below. Please let us know the results of these tests so we can continue to help you troubleshoot this situation.
How to back up your devices using iCloud or iTunes - Apple Support
Best!
i phone 6s plus