Q: My Macbook Pro running Yosemite has slowed considerably for the past few weeks; I either get the rainbow ball or slow or no response. I will post an etrecheck report if anyone can help.
Many small glitches as well; sometimes new windows don't open in Safari, and it will lose my wireless printer. Outlook crashed recently and had to rebuild. Below is the EtreCheck report. Thanks!!!
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-01 22:43:58
Download EtreCheck from https://etrecheck.com
Runtime 8:19
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Slow and beach balling
MacBook Pro (15-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 274
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
OS X Yosemite 10.10.5 (14F1713) - Time since boot: about 12 hours
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (301.57 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
/etc/sysctl.conf - File exists but not expected
Mac App Store and identified developers
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97 - 2016-03-31) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97 - 2016-03-31) [Support]
[not loaded] 5 Apple tasks
[loaded] 146 Apple tasks
[running] 61 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 138 Apple tasks
[running] 79 Apple tasks
[loaded] com.citrix.AuthManager_Mac.plist (2013-03-06) [Support]
[running] com.citrix.ReceiverHelper.plist (2013-03-06) [Support]
[running] com.citrix.ServiceRecords.plist (2013-03-06) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-10-29) [Support]
[running] com.rim.BBAlbumArtCacher.plist (2013-06-25) [Support]
[running] com.rim.BBLaunchAgent.plist (2013-06-25) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-11-17) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-10-29) [Support]
[running] com.rim.BBDaemon.plist (2013-06-25) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
VerizonUpdateCenter Application (~/.Trash/VerizonUpdateCenter.app)
CitrixFMDPrefPlugin Application (~/.Trash/Citrix/FollowMeData/CitrixFMDPrefPlugin.app)
[running] com.getdropbox.dropbox.38372
[running] com.microsoft.outlook.databasedaemon.59388
[running] jp.co.canon.cijscannerregister.16220
[loaded] 361 Apple tasks
[running] 169 Apple tasks
iPhotoPhotocast: 7.0 - SDK 10.7 (2014-01-05)
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
QuickTime Plugin: 7.7.3 (2016-03-31)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
Default Browser: 600 - SDK 10.10 (2015-08-15)
CitrixICAClientPlugIn: 11.7.2 - SDK 10.7 (2013-03-06) [Support]
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-19) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-02-13) [Support]
JavaAppletPlugin: Java 8 Update 73 build 02 (2016-02-12) Check version
Flash Player (2016-04-15) [Support]
Java (2016-02-12) [Support]
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 197.68 GB
Destinations:
My Passport for Mac [Local]
Total size: 499.94 GB
Total number of backups: 179
Oldest backup: 3/6/12, 6:01 PM
Last backup: 4/29/16, 2:27 PM
Size of backup disk: Too small
Backup size 499.94 GB < (Disk used 197.68 GB X 3)
5% WindowServer
4% kernel_task
3% Dropbox
1% fontd
0% BBLaunchAgent
371 MB kernel_task
356 MB Dropbox
328 MB com.apple.WebKit.WebContent(2)
295 MB Finder
115 MB softwareupdated
65 MB Free RAM
3.81 GB Used RAM (1.03 GB Cached)
36 MB Swap Used
May 1, 2016, 10:03:53 PM /Library/Logs/DiagnosticReports/Safari_2016-05-01-220353_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
May 1, 2016, 10:09:17 AM /Library/Logs/DiagnosticReports/Dropbox_2016-05-01-100917_[redacted].cpu_resour ce.diag [Details]
/Applications/Dropbox.app/Contents/MacOS/Dropbox
May 1, 2016, 09:52:55 AM Self test - passed
May 1, 2016, 09:51:38 AM /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2016-05-01-095138_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
May 1, 2016, 09:51:35 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-05-01-095135_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Apr 30, 2016, 09:52:20 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-30-095220_[ redacted].cpu_resource.diag [Details]
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Posted on May 3, 2016 5:27 AM