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Devices not showing as connected

A bit of an odd one.


I have a device that requires a connection over USB to change any of it's settings (AJA ROI converter). There is a small software package that you run in order to change the settings which also shows which devices are connected.


The issue that I am having is that the software doesn't always see any connected devices. If I unplug and reconnect its again and again it eventually sees it. I have had no issues on other windows machines but a colleague of mine has had the same issue on the same model macbook.


Does anyone have any ideas on this?



MacBook Pro (Retina, 15-inch, Mid 2014)

10.11.4

Posted on May 3, 2016 3:31 AM

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Devices not showing as connected

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