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Applications sometimes take long time to launch on my 2013 iMac

On my other 2 macs (macbook pro running Mavericks and mac mini running Snow Leopard -- both with 8G of RAM) are super fast and responsive. My newish iMac (2013) with 8G seems to take a log time for applications to launch (at times). After I reboot, thinks are great, after a week or so, things slow down. Especially after I wake up the computer and try to do something (with applications that are already running). I keep the drive on all the time.


I ran EtreCheck and found some red items about insufficient RAM.


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 148 Apple tasks

[running] 64 Apple tasks

[killed] 18 Apple tasks

18 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 43 Apple tasks

[loaded] 143 Apple tasks

[running] 84 Apple tasks

[killed] 17 Apple tasks

17 processes killed due to insufficient RAM


I can post the whole report if anyone thinks it would help.


I've been thinking that 8G just isn't enough anymore. I am running the latest version of El Capitan. I'm considering getting Apple to add more memory. The iMac I replaced was running Snow Leopard and was super fast, also with 8G or RAM.


I did have the hard drive replaced a few months ago (under warrenty) because it was failing and was the reason my machine was slow as a dog, but now it is not bad, until it starts slowing down.


One last thing.... We have 3 users on the iMac. All signed in at once. We don't do anything heavy duty, just email, browser, calendar, and the occational bigger application.


Thanks in advance.

iMac, OS X El Capitan (10.11.3), 8GB RAM, 1TB HD

Posted on May 3, 2016 4:38 AM

Reply
11 replies

May 3, 2016 8:35 PM in response to dwb

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-03 22:32:28

Download EtreCheck from https://etrecheck.com

Runtime 3:10

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,1

1 2.7 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: Unknown

Video Information:

Intel Iris Pro

iMac 1920 x 1080


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 days


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.21 GB (390.92 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 784 MB


USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. MacBook Air SuperDrive

GenesysLogic USB2.0 Hub


Firewire Information:

OWC Mercury Elite Pro Quad USB 3 800mbit - 800mbit max

EFI (disk2s1) <not mounted> : 210 MB

TM Backup (disk2s2) /Volumes/TM Backup : 3.00 TB (1.25 TB free)

Media (disk2s3) /Volumes/Media : 999.52 GB (352.17 GB free)

OWC Mercury Elite Pro Quad USB 3 800mbit - 800mbit max

EFI (disk1s1) <not mounted> : 210 MB

OWC FW 2TB (disk1s2) /Volumes/OWC FW 2TB : 1.50 TB (726.14 GB free)

SG_Data (disk1s3) /Volumes/SG_Data : 501.72 GB (122.28 GB free)


Thunderbolt Information:

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Transmit.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2016-01-13) [Support]


/Library/Application Support/VirtualBox

[not loaded] org.virtualbox.kext.VBoxDrv (4.3.4 - 2016-01-13) [Support]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.4 - 2016-01-13) [Support]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.4 - 2016-01-13) [Support]

[not loaded] org.virtualbox.kext.VBoxUSB (4.3.4 - 2016-01-13) [Support]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.5.1 - 2016-05-01) [Support]

[not loaded] com.rogueamoeba.InstantOn (6.0.0 - SDK 10.6 - 2016-05-01) [Support]


/System/Library/Extensions/InstantOn.kext/Contents/PlugIns

[not loaded] com.rogueamoeba.InstantOnCore (6.0.0 - SDK 10.6 - 2012-06-25) [Support]


~/Applications/TemperatureMonitor.app

[not loaded] com.bresink.driver.BRESINKx86Monitoring (9.0 - 2016-01-13) [Support]


System Launch Agents:

[failed] com.apple.softwareupdate_notify_agent.plist

[not loaded] 6 Apple tasks

[loaded] 146 Apple tasks

[running] 85 Apple tasks


System Launch Daemons:

[not loaded] 44 Apple tasks

[loaded] 149 Apple tasks

[running] 95 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-07-09) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2016-01-13) [Support]


Launch Daemons:

[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]

[loaded] com.adobe.versioncueCS3.plist (2010-11-23) [Support]

[loaded] com.apple.aelwriter.plist

[loaded] com.bombich.ccchelper.plist (2016-02-17) [Support]

[running] com.crashplan.engine.plist (2016-04-22) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-01-11) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-01-13) [Support]

[running] com.timesoftware.timemachineeditor.backup-auto.plist (2016-02-13) [Support]

[loaded] com.timesoftware.timemachineeditor.helper.plist (2016-02-13) [Support]

[not loaded] org.virtualbox.startup.plist (2016-01-13) [Support]


User Launch Agents:

[loaded] com.adobe.ARM.[...].plist (2013-09-01) [Support]

[failed] com.amazon.cloud-player.plist (2013-11-07) [Support]

[running] com.c-command.SpamSieve.LaunchAgent.plist (2016-04-30) [Support]

[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (2012-01-30) [Support]

[failed] com.digitalrebellion.SoftwareUpdateAutoCheck.plist (2012-01-30) [Support]

[running] com.spotify.webhelper.plist (2016-02-23) [Support]

[loaded] com.valvesoftware.steamclean.plist (2016-02-27) [Support]

[not loaded] org.virtualbox.vboxwebsrv.plist (2013-12-13) [Support]

[running] ws.agile.1PasswordAgent.plist (2014-10-20) [Support]


User Login Items:

Dropbox Application (/Applications/Dropbox.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)


Other Apps:

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[running] com.code42.b42menuextra.133792

[running] com.etresoft.EtreCheck.211872

[running] com.getdropbox.dropbox.208992

[running] com.google.Chrome.69792

[loaded] 474 Apple tasks

[running] 220 Apple tasks


Internet Plug-ins:

MeetingJoinPlugin: Unknown - SDK 10.6 (2016-01-13) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-30)

AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 (2016-01-13) [Support]

net.juniper.DSSafariExtensions: Unknown (2015-08-30) [Support]

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-13) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

AdobePDFViewerNPAPI: 11.0.03 - SDK 10.6 (2013-08-23) [Support]

Silverlight: 5.1.20125.0 - SDK 10.6 (2016-01-13) [Support]

QuickTime Plugin: 7.7.3 (2016-04-30)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

iPhotoPhotocast: 7.0 - SDK 10.7 (2016-01-13)

SharePointBrowserPlugin: 14.3.9 - SDK 10.6 (2013-12-13) [Support]

AdobePDFViewer: 8.0.0 (2013-09-01) [Support]

JavaAppletPlugin: Java 7 Update 80 (2016-01-13) Check version


Safari Extensions:

1Password - AgileBits - http://agilebits.com/onepassword (2013-12-18)


Audio Plug-ins:

DVCPROHDAudio: 1.3 (2007-04-20)


3rd Party Preference Panes:

Flash Player (2016-04-15) [Support]

Growl (2009-10-28) [Support]

Java (2015-04-10) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

OWC FW 2TB: Disk size: 1.50 TB Disk used: 772.05 GB

SG_Data: Disk size: 501.72 GB Disk used: 379.44 GB

Macintosh HD: Disk size: 999.21 GB Disk used: 608.29 GB

Destinations:

TM Backup [Local]

Total size: 3.00 TB

Total number of backups: 74

Oldest backup: 7/1/15, 4:07 PM

Last backup: 5/3/16, 7:34 PM

Size of backup disk: Too small

Backup size 3.00 TB < (Disk used 1.76 TB X 3)


Top Processes by CPU:

85% AddressBookManager

4% Google Chrome Helper(12)

3% WindowServer

1% kernel_task

1% fontd(3)


Top Processes by Memory:

1.30 GB Google Chrome Helper(12)

1.06 GB CrashPlanService

827 MB kernel_task

369 MB mdworker(23)

344 MB Google Chrome(2)


Virtual Memory Information:

39 MB Free RAM

7.96 GB Used RAM (1.67 GB Cached)

1.05 GB Swap Used



May 4, 2016 3:45 AM in response to Alfredo Jahn

How interesting. I've just installed the latest EtreCheck (2.9.12 (265) and generated a report and found similar. For convenience i'll show an abbreviated report as folows. This is a new iMac from 29-1-16;

Alan

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-04 20:02:35

Download EtreCheck from https://etrecheck.com

Runtime 1:47

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

iMac (Retina 5K, 27-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac17,1

1 3.3 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: Unknown

Video Information:

AMD Radeon R9 M395 - VRAM: 2048 MB

iMac 5120 x 2880


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 days


Disk Information:

APPLE HDD ST2000DM001 disk0 : (2 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

alans new imac 2TB (disk2) / : 2.11 TB (1.61 TB free)

Core Storage: disk1s2 120.99 GB Online

Core Storage: disk0s2 2.00 TB Online


APPLE SSD SM0128G disk1 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk1s1) <not mounted> : 210 MB

Boot OS X (disk1s3) <not mounted> : 134 MB

alans new imac 2TB (disk2) / : 2.11 TB (1.61 TB free)

Core Storage: disk1s2 120.99 GB Online

Core Storage: disk0s2 2.00 TB Online


USB Information:

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

TerraTec GmbH Cinergy T²

Burr-Brown from TI USB audio CODEC

VIA Labs, Inc. USB3.0 Hub

VIA Labs, Inc. USB2.0 Hub

EPSON USB2.0 MFP(Hi-Speed)


Thunderbolt Information:

Apple Inc. thunderbolt_bus

Other World Computing, Inc. Thunderbolt 2 Dock

Apple Inc. Thunderbolt to FireWire Adapter


Configuration files:

/etc/hosts - Count: 1



System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 141 Apple tasks

[running] 78 Apple tasks

[killed] 12 Apple tasks

12 processes killed due to insufficient RAM


System Launch Daemons:

[running] com.seagate.TBDecorator.plist (2013-10-12) [Support]

[not loaded] 42 Apple tasks

[loaded] 149 Apple tasks

[running] 90 Apple tasks

[killed] 7 Apple tasks

7 processes killed due to insufficient RAM

May 4, 2016 4:54 AM in response to Alfredo Jahn

I’m on a 4GB MBA and I can use Photoshop and Lightroom - yes it means my computer uses virtual memory but it doesn’t bog down. In normal usage for this computer: browsing, email, MS Word and some light photo editing with Affinity Photo my 4GB machine is normally using 300-400GB of virtual memory and I don’t see the beachball at all.


Two things I notice right away is that CrashPlanService and Google Chrome helper are taking up 2GB of RAM. Chrome is a notorious resource hog but this really looks excessive to me. It might reflect a large number of open tabs or windows but one thing you might consider is switching browsers. I don’t use CrashPlan so I don’t know if iGB is excessive or not but to me it is. The third thing I noticed is something called AddressBook Manager showing CPU usage of 85%. That might have been a spike but it also could indicate a problem with the AddressBook.

May 4, 2016 6:54 AM in response to dwb

dwb wrote:


Two things I notice right away is that CrashPlanService and Google Chrome helper are taking up 2GB of RAM. Chrome is a notorious resource hog but this really looks excessive to me. It might reflect a large number of open tabs or windows but one thing you might consider is switching browsers. I don’t use CrashPlan so I don’t know if iGB is excessive or not but to me it is. The third thing I noticed is something called AddressBook Manager showing CPU usage of 85%. That might have been a spike but it also could indicate a problem with the AddressBook.

I run 8G on my macbook pro and do all that and more (Final Cut Pro, etc). Never seen a beach ball EVER. It's this iMac. One thing I did, which may be the root of a lot of the slowness, is I connected (via firewire) to my old iMac that was on it's way out, and running Snow Leopard) and restored to my new iMac back when I got it less than a year ago. Maybe I have some application and junk I don't need. I should have done a clean install and copied over the things I needed... Oh well.


My wife likes to keep a lot of tabs open in Chrome. I'll talk to her about that. I have considered using Safari, but Chrome keeps my bookmarks synced between my many computers, including work PC. CrashPlan is always running, but I too am wondering about the memory usage. I'll google around and see if I find anything there. I was searching around for AddressBook Manger but only found old posts and they were not relevant to the current version.

Thanks for you help. I've always loved my macs. I'm sad that this new iMac runs like a dog at times.


One other question. I hardly ever reboot my macs. I know on Windows PCs it is something you generally need to do often. Should I be rebooting once a week to clean things up? When I do, it takes quite a while for everything to come up. Nothing like rebooting my macbook pro with it's SSD. :-)


Thanks

May 4, 2016 7:02 AM in response to Alfredo Jahn

I generally reboot my computers when an application or OS update/upgrade requires it. In other words, not very often. There is definitely something wrong somewhere. Setup Assistant should not have migrated anything incompatible but you should make sure everything is up to date. You have a lot of things running using resources - you EtreCheck listing is larger than mine and I thought mine was pretty big!

May 4, 2016 8:06 AM in response to Alfredo Jahn

Need Flash? Maybe, maybe not. I don’t have it installed on my notebook and it just means I miss out on some pointless annoying animations. The reason I asked though is because the one of the most likely reasons those items failed to launch is because the application being pointed to no longer exists. Google Digital Rebellion and see if you use or have downloaded any of their programs.

Applications sometimes take long time to launch on my 2013 iMac

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