senkarlis
Level 1
(4 points)
Q: What to do if error 1671 appears while I restore my Iphone?
My 9 y.o. son forgot his password on his IPhone 4s. I started to restore it and then a message appeared with text - The iPhone software update server could not be contacted. An unknown error occured (1671). How could I solve it and restore the iPhone?
iPhone 4S, iOS 9.3.1
Ingo2711
Level 7
(25,991 points)
Did you already check this discussion?
If you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the upper-right corner of iTunes.
If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
- 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
- "There was a problem downloading the software."
- "The device isn't eligible for the requested build."
Check for communication issues between iTunes and Apple software-update servers. If you still see the error message, check for issues with third-party security software.
copied from: Get help with iOS update and restore errors
