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Billyd11
Level 1 (4 points)
iCloud

Q: Photo stream not downloading to windows

Photo stream not downloading to windows 7

iPad

Posted on May 3, 2016 6:54 AM

by jeffd55,Solvedanswer
jeffd55 jeffd55
Community Specialists
A:

Hello Billy,

 

Thank you for using Apple Support Communities. 

 

I see that you are having issues viewing pictures from Photo Stream. The following article provides some information regarding viewing images from Photo Stream.

My Photo Stream FAQ

 

These excerpts seem particularly appropriate to your issue:

Windows PC

Before you can turn on My Photo Stream on your PC, you need to follow these steps: 

  1. Download and install iCloud for Windows.
  2. Open iCloud for Windows.
  3. Next to Photos, click Options.
  4. Select My Photo Stream.
  5. Click Done, then click Apply.

 

and

How do I see photos in My Photo Stream?

Windows PC

When you turn on Photos, iCloud for Windows creates a Photos folder in File Explorer called iCloud Photos. My Photo Stream automatically downloads any new photos that you take on your iOS devices to the Downloads folder.

 

You can also use these steps to see your photos on your PC:

  • Windows 10: Enter iCloud Photos in the Search the web and Windows bar. When you see it in the search results, select iCloud Photos Desktop app.
  • Windows 8.1: From the Start screen, click   in the bottom-left corner, then click iCloud >iCloud Photos app.
  • Windows 8: From the Start screen, select iCloud Photos.
  • Windows 7: Click the Windows Start button, then click Pictures. Click iCloud Photos or Photo Stream under the Favorites menu in the panel on the left. Double-click My Photo Stream to view your photos. This also shows up as a folder in the window that appears.

 

Best regards. 

Posted on May 4, 2016 12:23 PM

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Billyd11

Q: Photo stream not downloading to windows

  • All replies
  • Helpful answers

  • by jeffd55,Solvedanswer

    jeffd55 jeffd55 May 4, 2016 12:23 PM in response to Billyd11
    Community Specialists
    May 4, 2016 12:23 PM in response to Billyd11

    Hello Billy,

     

    Thank you for using Apple Support Communities. 

     

    I see that you are having issues viewing pictures from Photo Stream. The following article provides some information regarding viewing images from Photo Stream.

    My Photo Stream FAQ

     

    These excerpts seem particularly appropriate to your issue:

    Windows PC

    Before you can turn on My Photo Stream on your PC, you need to follow these steps: 

    1. Download and install iCloud for Windows.
    2. Open iCloud for Windows.
    3. Next to Photos, click Options.
    4. Select My Photo Stream.
    5. Click Done, then click Apply.

     

    and

    How do I see photos in My Photo Stream?

    Windows PC

    When you turn on Photos, iCloud for Windows creates a Photos folder in File Explorer called iCloud Photos. My Photo Stream automatically downloads any new photos that you take on your iOS devices to the Downloads folder.

     

    You can also use these steps to see your photos on your PC:

    • Windows 10: Enter iCloud Photos in the Search the web and Windows bar. When you see it in the search results, select iCloud Photos Desktop app.
    • Windows 8.1: From the Start screen, click   in the bottom-left corner, then click iCloud >iCloud Photos app.
    • Windows 8: From the Start screen, select iCloud Photos.
    • Windows 7: Click the Windows Start button, then click Pictures. Click iCloud Photos or Photo Stream under the Favorites menu in the panel on the left. Double-click My Photo Stream to view your photos. This also shows up as a folder in the window that appears.

     

    Best regards. 

  • by Billyd11,

    Billyd11 Billyd11 May 4, 2016 12:33 PM in response to jeffd55
    Level 1 (4 points)
    iCloud
    May 4, 2016 12:33 PM in response to jeffd55

    I Have been using photo stream for a number of years, since the control panel 5.2 update pictures are not been flowing to my windows 7 PC. I have tried installing the control panel twice. I have logged in and out at least 10 times. in the past the login trick seemed to work, not this time. I have two pictures in the download folder before the upgrade to 5.2 but none since. i like photo stream but it seems to have this problem after every upgrade.

  • by jeffd55,Helpful

    jeffd55 jeffd55 May 7, 2016 5:47 PM in response to Billyd11
    Community Specialists
    May 7, 2016 5:47 PM in response to Billyd11

    Hello Billyd11,

     

    Since this seems to be a repeating issue and the steps in the article I provided haven't resolved the issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

     

    Cheers.