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Preview Problems - Grey and White Checked

Hey guys I have the following problem: the preview on my macbook doesn't show me pdf documents normally, but it is completely ok when i enter the mac as a Guest. The picture is down below. I had already reinstalled OS and i still have the same problem.Can anybody help me in answering how to fix it? Thanks in advance.

User uploaded file

MacBook Air, OS X El Capitan (10.11.4)

Posted on May 3, 2016 10:47 AM

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Question marked as Best reply

Posted on May 3, 2016 1:24 PM

Please back up all data. Quit Preview if it's running.

Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

Containers/com.apple.Preview

Containers/com.apple.quicklook.ui.helper

Group Containers/com.apple.Preview

Preferences/com.apple.Preview.LSSharedFileList.plist

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

Saved Application State/com.apple.Preview.savedState

Log out and log back in. Launch the application and test.

1 reply
Question marked as Best reply

May 3, 2016 1:24 PM in response to Noelya_Nus

Please back up all data. Quit Preview if it's running.

Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:

Containers/com.apple.Preview

Containers/com.apple.quicklook.ui.helper

Group Containers/com.apple.Preview

Preferences/com.apple.Preview.LSSharedFileList.plist

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

Saved Application State/com.apple.Preview.savedState

Log out and log back in. Launch the application and test.

Preview Problems - Grey and White Checked

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