No care with applecare
So here I am in Barbados, able to spend 6 months here at one go and then back to the UK. But for the first time in about 6 iterations of the iPhone, I have today just dropped it and the screen needs replacing. The AppleCare cost in the UK is £79, but according to Apple support-chat, my only option in Barbados is the Authorised Repair Centre -iShop where my quote was BD$675, or about £230
My concern is that the AppleCare is not recognised and effectively worthless in certain parts of the globe. Perhaps Apple should have a "duty of care" with their customers to ensure that they are not being ripped-off. This should be one of the requirements of being an Authorised Reseller.
Add to all that the fact that one of my lightening ports on my new MacBook Pro is not working.......it's not turning out to be a great day!! It appears that warranty or no warranty, step outside of the US or Europe, and you're on you're own!!
Come on Apple......... Plough some of that profit into repair cost stability.
I Hope my crackphone will keep going until Sept, when I return to the UK.
SO the question is..Apple.... What can you do to help???? A mail-in option from the Caribbean seems totally viable to me.
iMac (24-inch Early 2009), OS X Yosemite (10.10.1)