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Wifi issues after iOS update

Hello. Since I updated my iOS version to the latest 9.2.1 I am experiencing issues when logging to WiFis.


In particular it seems that my phone does not recognize when I am trying to switch on the WiFi (it goes back to OFF) or when I put a password, which is correct, it does not access to the WiFi connection.


I have already tried to restore the network connection, but nothing is changing.


Any help?


Thank you


Jacopo

iPhone 6, iOS 9.2.1

Posted on May 3, 2016 10:16 AM

Reply
1 reply

May 3, 2016 10:50 AM in response to Jacopo Gago

Below are some general suggestions for Wi-Fi issues. I suggest starting from the top and working down, maybe they will help....


1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Restore the Device (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.


User Tip: https://discussions.apple.com/docs/DOC-9892

Wifi issues after iOS update

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