HT202303: iCloud security and privacy overview
Learn about iCloud security and privacy overview
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All replies
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Helpful answers
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May 3, 2016 1:07 PM in response to SevimSaitiby Demo,Only you know the passcode for an encrypted backup. Nobody can recover it for you,If you forgot the passcode, you can not use the backup. You have to delete the backup and start all over again with the new phone.
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May 3, 2016 1:08 PM in response to SevimSaitiby KiltedTim,The only person who knows the password for the encrypted password is the one who set it... In other words, you. No one else. There is no back door password, or universal password. If you can't remember it, then the backup is useless.
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May 3, 2016 1:49 PM in response to SevimSaitiby elcpu,The article below may help.
If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new.