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tanstaafl_42

Q: Starbucks pass problem - missing barcode

I had two Starbucks cards registered on my iPhone wallet and watch. One for $75 (which I had used down to $52) and the other for $25. I used all of the $25 gift card, but it remained on my apple watch with a zero balance, and I could not get the remaining gift card's pay screen to show up.  I deleted the $25 card with the zero balance, and I can still see my $75 card with the $52 balance, but it will not bring up the barcode that they scan to make payment.  When I open the app on the watch, my card is there, but has no barcode. 

 

I tried Starbucks support but they say too bad, it's an Apple problem. Since I no longer have the card they can't do anything.

 

I have tried uninstalling the app from my watch and my phone.  The misleading passcard is still there. I also can't delete the passcard.  Any idea how to fix this? At this point, even if I can't get my money back, I want to get rid of the nonworking pass that is mocking me with the $52 I can't use.

Posted on May 3, 2016 2:15 PM

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Q: Starbucks pass problem - missing barcode

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  • by ManSinha,

    ManSinha ManSinha May 3, 2016 2:43 PM in response to tanstaafl_42
    Level 6 (10,250 points)
    iPhone
    May 3, 2016 2:43 PM in response to tanstaafl_42

    Try this after you delete the app

     

    Try a forced restart -  After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.

     

    Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up