HT204106: If your Apple ID is locked

Learn about If your Apple ID is locked
Lloparto

Q: my apple ID is disabled and i cant update any of my apps. How do I fix this?

It says that my Apple ID has been disabled when I go to update my apps on the app store but I am signed into my apple ID in my settings.

iPhone 6, iOS 9.3

Posted on May 3, 2016 2:09 PM

Close

Q: my apple ID is disabled and i cant update any of my apps. How do I fix this?

  • All replies
  • Helpful answers

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout May 3, 2016 2:11 PM in response to Lloparto
    Level 7 (32,526 points)
    iPad
    May 3, 2016 2:11 PM in response to Lloparto
  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC May 3, 2016 2:13 PM in response to Lloparto
    Level 5 (7,580 points)
    Notebooks
    May 3, 2016 2:13 PM in response to Lloparto

    In case you did not read the article from which you started this question

    ===

     

    If your Apple ID is locked

    If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.

     

     

    If your Apple ID is locked for security reasons, you might see one of these alerts:

    • “This Apple ID has been disabled for security reasons”
    • "You can't sign in because your account was disabled for security reasons"
    • "This Apple ID has been locked for security reasons"

    When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

    If you use two-step verification, you need to use your recovery key and a trusted device. And if you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID.

    If you see a message that is different from the alerts above and you can't reset your password, contact us for help.

    Learn more

    After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about Apple ID and where you can use it.

     

    Last Modified: Mar 16, 2016