Q: Hi! I have a Mac G4. Apple tech said I needed a new vintage apple mouse. Have one, yet arrow is still stuck in upper left corner of screen. Any ideas please?
Hi! I have a Mac G4. The mouse arrow is stuck in the upper left corner of the screen. I have bought a new refurbished Mac Pro mouse, per Apple tech. It's plugged in port & lights up, but the arrow remains stuck. The keyboard works, but I don't know how to open the control panel using it. Not sure if that would even help. Sooo hoping someone out there can. Thank you!
Mac Pro, iOS 9
Posted on May 3, 2016 3:29 PM
If your computer product is an old PowerPC architecture and not an Intel build model, any PC
mouse would probably work. If you are trying to use a later mouse shipped with some models
of Intel mac, the mouse may not work. Almost any original white plastic Apple mouse works in
a G3/G4/G5 PowerPC (pre-2006 non-intel core mac.)
The problem may not be the mouse; at least not at first. The correct vintage version Apple
mouse and keyboard (using USB1.1) should be adequate; + any older PC mouse USB with
two buttons should work. An off-the-shelf "mouse in a box" such as kensington or other will
usually work OK with older G4 Macs. I found a few great deals at second hand stores where
almost any clean or new mouse is under $1. and work OK with older Macs.
• Resetting the Power Management Chip in your Mac:
http://thexlab.com/faqs/resetpmchip.html
• How to Reset NVRAM - PRAM on your Mac - Apple Support
Have you tried resetting the PMU (power management reset) and/or the PRAM reset?
If you happen to be using a USB hub, be sure it is powered; or bypass it to test or check
the computer functions. Detach unnecessary peripherals when troubleshooting.
Good luck & happy computing!
Posted on May 5, 2016 2:01 AM