MacBook Air Slow...

Question

Level 1

86 points

MacBook Air Slow...

Just a coulee of days ago, my 2014 MacBook Air started slowing down. Starting up is a couple seconds slower, but opening applications is now very slow. Safari has been having lost of trouble lately, and my computer has been getting about 10º to 15º hotter than usual. You guys have no idea how much I do to make my storage as free as possible and my Mac running speedy as usual. I guess maybe this started around the time I installed Google Photos Backup, but I haven't had it running since a coupe of days ago...it was uploading about 40,000 photos when I only have 4,500 photos, making my Mac run hot while running, and then telling me it could not upload the photos because I put my Mac to sleep. Still, it has not been running for a couple of days so I can not imagine that a Google product would have this issue, besides Chrome which make my computer run way hot. Any ideas?

MacBook Air, OS X El Capitan (10.11.1)

Posted on May 3, 2016 5:00 PM

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Answer 1

macjack

Level 10

111,168 points

May 3, 2016 5:01 PM in response to HarrisonMG

Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information

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Answer 2

HarrisonMG Author

Level 1

86 points

May 3, 2016 5:02 PM in response to macjack

Sure, thanks. About to try it out.

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Answer 3

HarrisonMG Author

Level 1

86 points

May 3, 2016 5:09 PM in response to macjack

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-03 20:07:05

Download EtreCheck from https://etrecheck.com

Runtime 1:56

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Description:

Just a couple of days ago, my computer intermittently started getting slow launching applications, using Safari, et cetera.

Hardware Information:ⓘ

MacBook Air (11-inch, Early 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,1

1 1.4 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 284

Video Information:ⓘ

Intel HD Graphics 5000

Color LCD 1366 x 768

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 11 hours

Disk Information:ⓘ

APPLE SSD TS0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 120.10 GB (11.46 GB free) (Low!)

Core Storage: disk0s2 120.47 GB Online

USB Information:ⓘ

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Anywhere

Kernel Extensions:ⓘ

/Library/Extensions

[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10 - 2016-05-02) [Support]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 149 Apple tasks

[running] 67 Apple tasks

[killed] 15 Apple tasks

15 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 42 Apple tasks

[loaded] 150 Apple tasks

[running] 88 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM

Launch Agents:ⓘ

[loaded] com.google.keystone.agent.plist (2016-05-02) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]

[loaded] com.google.keystone.daemon.plist (2016-05-02) [Support]

[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

User Launch Agents:ⓘ

[loaded] com.rogueamoeba.loopbackd.plist (2016-05-02) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

smcFanControl Application Hidden (/Applications/Other/smcFanControl.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Other Apps:ⓘ

[running] com.eidac.smcFanControl2.196832

[running] com.globaldelight.Boom2Daemon

[running] com.hp.devicemonitor

[loaded] 393 Apple tasks

[running] 176 Apple tasks

[killed] 28 Apple tasks

Internet Plug-ins:ⓘ

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

QuickTime Plugin: 7.7.3 (2016-04-12)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

Google Earth Web Plug-in: 7.1 (2016-05-02) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-12)

Safari Extensions:ⓘ

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-04-30)

AutoPagerize - swdyh - http://autopagerize.net/ (2016-04-24)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-04-23)

SearchPreview - Edward Ackroyd - https://searchpreview.de (2016-04-24)

SaveFrom.net helper - SaveFrom.net - http://savefrom.net (2016-03-18)

3rd Party Preference Panes:ⓘ

Flash Player (2016-04-15) [Support]

Time Machine:ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 120.10 GB Disk used: 108.65 GB

Destinations:

Harrison [Local]

Total size: 498.88 GB

Total number of backups: 9

Oldest backup: 2/7/16, 3:33 PM

Last backup: 4/23/16, 4:03 PM

Size of backup disk: Excellent

Backup size 498.88 GB > (Disk size 120.10 GB X 3)

Top Processes by CPU:ⓘ

29% Pages

20% WindowServer

19% mdworker(12)

16% com.apple.WebKit.WebContent(15)

14% com.hp.devicemonitor

Top Processes by Memory:ⓘ

1.01 GB com.apple.WebKit.WebContent(15)

569 MB kernel_task

287 MB Safari

193 MB mdworker(12)

123 MB Pages

Virtual Memory Information:ⓘ

222 MB Free RAM

3.78 GB Used RAM (430 MB Cached)

85 MB Swap Used

Diagnostics Information:ⓘ

May 3, 2016, 08:22:35 AM Self test - passed

May 2, 2016, 09:08:58 PM ~/Library/Logs/DiagnosticReports/Soundflowerbed_2016-05-02-210858_[redacted].cr ash

com.cycling74.Soundflowerbed - /Applications/Soundflower/Soundflowerbed.app/Contents/MacOS/Soundflowerbed

May 2, 2016, 09:06:15 PM ~/Library/Logs/DiagnosticReports/Soundflowerbed_2016-05-02-210615_[redacted].cr ash

May 2, 2016, 06:03:25 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-02-180325_[ redacted].cpu_resource.diag [Details]

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

May 2, 2016, 09:16:11 AM /Library/Logs/DiagnosticReports/Google Earth_2016-05-02-091611_[redacted].cpu_resource.diag [Details]

/Applications/Google Earth.app/Contents/MacOS/Google Earth

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Answer 4

macjack

Level 10

111,168 points

May 3, 2016 5:17 PM in response to HarrisonMG

120.10 GB (11.46 GB free) (Low!)

Try deleting some files/folders to make space. Omni DiskSweeper can show you the precise size and location of all your files. It will inventory your disk starting from the files that take up the most space. It can also give you a more accurate read of disk space than Finder or Storage Tab of About this Mac. If you want you can even delete files from OmniDisk Sweeper.

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Answer 5

HarrisonMG Author

Level 1

86 points

May 3, 2016 5:27 PM in response to macjack

I already have Omni. It's my photos library that takes up 55GB, but it is fairly unclear to me what the rest is...looking in Omni, Disk Inventory X, and others, it seems like my three libraries have a lot a data in them, and although I used to dig deep into there I do kinda just want a quick fix. There is an iCloud backup folder or something like that which takes up about 10GB--is it safe to rid of that? Also, I thought that storage space did not matter with SSDs until you got below a couple of GB; it that untrue?

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Answer 6

macjack

Level 10

111,168 points

May 3, 2016 6:00 PM in response to HarrisonMG

The only thing I see that is out of the ordinary is space on your hard drive. Soundlower is crashing but I'd chalk that up to lack of space. Deleting the iCloud backup might work depending on how you use it. If you an iOS device, turn off iCloud Drive and my PhotoStream, but your Photos will not synch to your Mac.

Or, you might move your Photos Library to an external drive and test. Follow Terence Devlin's advice here...

How do I move my photos library to an external drive?

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Answer 7

HarrisonMG Author

Level 1

86 points

May 3, 2016 7:00 PM in response to macjack

I saw that and, even though you are not supposed to use it, quickly downloaded CleanMyMac 3 and got rid of that stuff. Hopefully it is all gone. Made sure to run CMM3 from disk image. But since I don't have a hard drive, doesn't free space not matter at this amount?

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Answer 8

macjack

Level 10

111,168 points

May 3, 2016 7:12 PM in response to HarrisonMG

CleanMyMac is one of worst pieces of crapware you can use. It has done a lot of damage to a lot of folk's systems. But I don't see any of it in your EtreCheck report. Did you use the uninstaller?

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Answer 9

HarrisonMG Author

Level 1

86 points

May 4, 2016 4:27 AM in response to macjack

Never installed it in the first place. Ran it from disk image.

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Answer 10

HarrisonMG Author

Level 1

86 points

Jun 3, 2016 5:29 PM in response to HarrisonMG

Hi. I never got an answer to my question--and my problem still persists. Does anybody have any ideas? Although I do only have about 8GB of space left, I thought SSDs did not have that problem. It is really getting annoying how slow my fairly new computer is getting. I can try freezing up space, but that will be pretty hard.

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