saturn_girl79

Q: Message: Update Unavailable with This Apple ID

I bought a refurbished Mac from apple.

 

iMac details:

  • processor speed: 3.5 GHz
  • memory: 8GB
  • storage capacity: 3.11 TB

 

I have OS X Yosemite version: 10.10.5

 

My Photos version is: 1.0.1 (215.65.0)

 

I am trying to update/download iPhoto version 9.6.1 released 3/19/15

 

When I enter my Apple ID and password, I received the following message:

 

"Update Unavailable with This Apple ID...

 

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

 

I have entered my ID and password multiple times, but I keep getting the same message. My Apple ID and password work for everything else.

 

Thank you!

Monica

iMac, OS X Yosemite (10.10.5)

Posted on May 3, 2016 4:25 PM

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