Last week I uploaded/installed adobe flash player and almost immediately, my computer started to get super hot. So hot it hurts to touch it and I have to keep a fan blowing on it at all times. I tried deleting the flash player but it's still getting hot. I don't know what to do. This is a 2015 Macbook Pro. Haven't had any issues with it until the last few days-week.
I thank you in advance for your help.
Suzan
iBook
Where did you download Flash from?
Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information
Where did you download Flash from?
Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information
1. I downloaded it from the adobe website.
2. I've tried clicking on the link you gave and it takes me nowhere. Can you provide a link for EtreCheck?
3. Thank you! π
Is this the log you were speaking about? (I googled etrecheck)
Yes - but the actual report is a lot longer than that -
Yes, please post the entire log here.
This is all that it is giving me... Do I need to download something in order to get the full report?
That was all it gave me. I know that I'm missing something... I'm sure I have to download something but no idea where to go to get it. Googling it gives me numerous options.
Try a newer version of etrecheck -- that one is a little old.
I'm not a computer genius... but from looking at this... I'm blaming the new Carbonite as the culprit. What say you?
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-03 22:03:31
Download EtreCheck from https://etrecheck.com
Runtime 1:36
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
My MacBook pro is running exceedingly hot. So hot you canβt touch it. Not running anything other than Safari.
Hardware Information:β
MacBook Pro (Retina, 15-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,3
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 137
Video Information:β
Intel Iris Pro
Color LCD 2880 x 1800
NVIDIA GeForce GT 750M - VRAM: 2048 MB
System Software:β
OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour
Disk Information:β
APPLE SSD SM1024F disk0 : (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.38 GB (766.93 GB free)
Core Storage: disk0s2 999.70 GB Online
USB Information:β
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:β
Apple Inc. thunderbolt_bus
Gatekeeper:β
Mac App Store and identified developers
Kernel Extensions:β
/Library/Extensions
[not loaded] com.citrix.kext.gusb (1.0 - 2016-05-02) [Support]
System Launch Agents:β
[not loaded] 7 Apple tasks
[loaded] 157 Apple tasks
[running] 74 Apple tasks
System Launch Daemons:β
[not loaded] 42 Apple tasks
[loaded] 155 Apple tasks
[running] 91 Apple tasks
Launch Agents:β
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-19) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-11-09) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2015-11-19) [Support]
[running] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]
[running] com.carbonite.launchd.status.plist (2016-05-01) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2016-01-26) [Support]
[running] com.citrix.ReceiverHelper.plist (2016-01-26) [Support]
[running] com.citrix.ServiceRecords.plist (2016-01-26) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
Launch Daemons:β
[loaded] com.adobe.ARMDC.Communicator.plist (2015-11-09) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-09) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2015-11-19) [Support]
[loaded] com.adobe.agsservice.plist (2015-11-19) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.carbonite.installhelper.plist (2016-05-01) [Support]
[running] com.carbonite.launchd.daemon.plist (2016-05-01) [Support]
[running] com.carbonite.launchd.monitor.plist (2016-05-01) [Support]
[loaded] com.carbonite.launchd.watcher.plist (2016-05-01) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-01-24) [Support]
User Launch Agents:β
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-19) [Support]
[failed] com.adobe.ARM.[...].plist (2012-09-02) [Support]
[failed] com.amazon.cloud-player.plist (2014-03-25) [Support]
[running] com.amazon.music.plist (2015-11-01) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-03-11) [Support]
User Login Items:β
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Other Apps:β
[running] com.adobe.acc.AdobeDesktopService.59552.28DD1E9D-1412-425A-928F-E1F28E583C83
[running] com.adobe.accmac.127072
[running] com.evernote.EvernoteHelper.19232
[running] com.getdropbox.dropbox.7072
[running] com.google.GoogleTalkPluginD.92512.861B7DC7-A511-4CD9-B17E-4BB09B73C73E
[loaded] 395 Apple tasks
[running] 200 Apple tasks
Internet Plug-ins:β
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-03-22)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-01-23) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-11-19) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-27) [Support]
QuickTime Plugin: 7.7.3 (2016-03-22)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
CitrixICAClientPlugIn: 12.1.100 - SDK 10.10 (2016-01-26) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-13) [Support]
JavaAppletPlugin: Java 7 Update 60 (2014-06-12) Check version
User internet Plug-ins:β
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Picasa: 1.0 - SDK 10.6 (2014-01-08) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-07-15) [Support]
Safari Extensions:β
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-29)
3rd Party Preference Panes:β
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Time Machine:β
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.38 GB Disk used: 232.45 GB
Destinations:
Suzans Back UP [Local]
Total size: 999.86 GB
Total number of backups: 51
Oldest backup: 12/20/14, 10:22 PM
Last backup: 5/1/16, 9:16 AM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 232.45 GB X 3)
Top Processes by CPU:β
104% CarboniteDaemon
2% WindowServer
2% kernel_task
2% fontd
0% Adobe Desktop Service
Top Processes by Memory:β
926 MB kernel_task
721 MB com.apple.WebKit.WebContent(2)
279 MB mdworker(15)
279 MB Safari
180 MB Adobe CEF Helper(3)
Virtual Memory Information:β
1.03 GB Free RAM
15.00 GB Used RAM (9.74 GB Cached)
0 B Swap Used
Diagnostics Information:β
May 3, 2016, 09:54:56 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-215456_[redacted].cp u_resource.diag [Details]
/Applications/Carbonite.app/Contents/MacOS/CarboniteDaemon
May 3, 2016, 09:52:51 PM Self test - passed
May 3, 2016, 09:08:41 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-210841_[redacted].cp u_resource.diag [Details]
May 3, 2016, 08:32:33 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-05-03-203233_[redacted ].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e
May 3, 2016, 08:22:30 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-202230_[redacted].cp u_resource.diag [Details]
May 3, 2016, 02:16:11 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-141611_[redacted].cp u_resource.diag [Details]
May 3, 2016, 06:05:00 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-060500_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:35:00 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223500_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:33:13 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223313_[redacted].cr ash
May 2, 2016, 10:33:03 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223303_[redacted].cr ash
May 2, 2016, 03:39:13 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-153913_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:14:31 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-101431_[redacted].cp u_resource.diag [Details]
May 2, 2016, 08:47:17 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084717_[redacted].cp u_resource.diag [Details]
May 2, 2016, 08:44:19 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084419_[redacted].cr ash
May 2, 2016, 08:41:52 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084152_[redacted].cr ash
May 2, 2016, 12:06:35 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-000635_[redacted].cp u_resource.diag [Details]
May 1, 2016, 04:36:26 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-163626_[redacted].cp u_resource.diag [Details]
May 1, 2016, 04:12:02 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-161202_[redacted].cr ash
May 1, 2016, 03:08:38 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-150838_[redacted].cr ash
May 1, 2016, 07:42:21 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-074221_[redacted].cp u_resource.diag [Details]
Yes, Carbonite is eating up your CPU and crashing. Uninstall it and run another EtreCheck.
http://support.carbonite.com/articles/Personal-Pro-Mac-Manually-Uninstalling
Is moving it to the trash the same as uninstalling? Again... I'm not a computer guru. lol
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-03 22:37:09
Download EtreCheck from https://etrecheck.com
Runtime 1:30
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Hardware Information:β
MacBook Pro (Retina, 15-inch, Mid 2014)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,3
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 137
Video Information:β
Intel Iris Pro
Color LCD 2880 x 1800
NVIDIA GeForce GT 750M - VRAM: 2048 MB
System Software:β
OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour
Disk Information:β
APPLE SSD SM1024F disk0 : (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.38 GB (783.64 GB free)
Core Storage: disk0s2 999.70 GB Online
USB Information:β
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:β
Apple Inc. thunderbolt_bus
Gatekeeper:β
Mac App Store and identified developers
Kernel Extensions:β
/Library/Extensions
[not loaded] com.citrix.kext.gusb (1.0 - 2016-05-02) [Support]
System Launch Agents:β
[not loaded] 7 Apple tasks
[loaded] 157 Apple tasks
[running] 74 Apple tasks
System Launch Daemons:β
[not loaded] 42 Apple tasks
[loaded] 160 Apple tasks
[running] 86 Apple tasks
Launch Agents:β
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-19) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-11-09) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2015-11-19) [Support]
[running] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2016-01-26) [Support]
[running] com.citrix.ReceiverHelper.plist (2016-01-26) [Support]
[running] com.citrix.ServiceRecords.plist (2016-01-26) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
Launch Daemons:β
[loaded] com.adobe.ARMDC.Communicator.plist (2015-11-09) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-09) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2015-11-19) [Support]
[loaded] com.adobe.agsservice.plist (2015-11-19) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-01-24) [Support]
User Launch Agents:β
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-19) [Support]
[failed] com.adobe.ARM.[...].plist (2012-09-02) [Support]
[failed] com.amazon.cloud-player.plist (2014-03-25) [Support]
[running] com.amazon.music.plist (2015-11-01) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-03-11) [Support]
User Login Items:β
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Other Apps:β
[running] com.adobe.acc.AdobeDesktopService.59552.8076CC57-A56B-4098-BB13-FD3899158261
[running] com.adobe.accmac.127072
[running] com.etresoft.EtreCheck.178272
[running] com.evernote.EvernoteHelper.41952
[running] com.getdropbox.dropbox.7072
[loaded] 401 Apple tasks
[running] 188 Apple tasks
Internet Plug-ins:β
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-03-22)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-01-23) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-11-19) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-27) [Support]
QuickTime Plugin: 7.7.3 (2016-03-22)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
CitrixICAClientPlugIn: 12.1.100 - SDK 10.10 (2016-01-26) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-13) [Support]
JavaAppletPlugin: Java 7 Update 60 (2014-06-12) Check version
User internet Plug-ins:β
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Picasa: 1.0 - SDK 10.6 (2014-01-08) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-07-15) [Support]
Safari Extensions:β
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-29)
3rd Party Preference Panes:β
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Time Machine:β
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.38 GB Disk used: 215.74 GB
Destinations:
Suzans Back UP [Local]
Total size: 999.86 GB
Total number of backups: 51
Oldest backup: 12/20/14, 10:22 PM
Last backup: 5/1/16, 9:16 AM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 215.74 GB X 3)
Top Processes by CPU:β
7% com.apple.WebKit.WebContent(3)
6% WindowServer
5% coreaudiod
3% kernel_task
1% fontd
Top Processes by Memory:β
918 MB kernel_task
819 MB com.apple.WebKit.WebContent(3)
262 MB Safari
197 MB mdworker(12)
180 MB Adobe CEF Helper(3)
Virtual Memory Information:β
10.00 GB Free RAM
5.73 GB Used RAM (1.77 GB Cached)
0 B Swap Used
Diagnostics Information:β
May 3, 2016, 10:34:57 PM Self test - passed
May 3, 2016, 09:54:56 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-215456_[redacted].cp u_resource.diag [Details]
/Applications/Carbonite.app/Contents/MacOS/CarboniteDaemon
May 3, 2016, 09:08:41 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-210841_[redacted].cp u_resource.diag [Details]
May 3, 2016, 08:32:33 PM ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-05-03-203233_[redacted ].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e
May 3, 2016, 08:22:30 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-202230_[redacted].cp u_resource.diag [Details]
May 3, 2016, 02:16:11 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-141611_[redacted].cp u_resource.diag [Details]
May 3, 2016, 06:05:00 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-03-060500_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:35:00 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223500_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:33:13 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223313_[redacted].cr ash
May 2, 2016, 10:33:03 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-223303_[redacted].cr ash
May 2, 2016, 03:39:13 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-153913_[redacted].cp u_resource.diag [Details]
May 2, 2016, 10:14:31 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-101431_[redacted].cp u_resource.diag [Details]
May 2, 2016, 08:47:17 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084717_[redacted].cp u_resource.diag [Details]
May 2, 2016, 08:44:19 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084419_[redacted].cr ash
May 2, 2016, 08:41:52 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-084152_[redacted].cr ash
May 2, 2016, 12:06:35 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-02-000635_[redacted].cp u_resource.diag [Details]
May 1, 2016, 04:36:26 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-163626_[redacted].cp u_resource.diag [Details]
May 1, 2016, 04:12:02 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-161202_[redacted].cr ash
May 1, 2016, 03:08:38 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-150838_[redacted].cr ash
May 1, 2016, 07:42:21 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2016-05-01-074221_[redacted].cp u_resource.diag [Details]
sktisdale wrote:
Is moving it to the trash the same as uninstalling? Again... I'm not a computer guru. lol
No, uninstall it by following the directions from the page I linked to. Then see how your system is running... it should cool down after a little bit?
Since no Carbonite server or other items are now listed in the report dragging to the trash was OK. Not that some apps require that you use their uninstaller since just dragging to Trash leaves remnants.
Thanks! It worked!
Thank you!! My computer is running cool and quiet now!
Why is my 2015 Macbook pro so hot?
