bdockery

Q: Applications won't work? PowerPC Applications not supported?

Every time I try to open an application (even Apple applications like iTunes, iBooks, or Contacts) it gives me a message "You can't open the application because PowerPC applications are no longer supported."

 

I have El Capitan Version 10.11.1. I have a Mackbook Pro (15-inch, mid 2012)

 

How do I fix this?

MacBook Pro, OS X Mavericks (10.9.1)

Posted on May 3, 2016 9:12 PM

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Q: Applications won't work? PowerPC Applications not supported?

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  • by brenden dv,

    brenden dv brenden dv May 5, 2016 7:25 AM in response to bdockery
    Community Specialists
    May 5, 2016 7:25 AM in response to bdockery

    Hi bdockery,

     

    Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with your MacBook Pro. It certainly is a bit of an odd issue, especially given the age of your computer (PowerPC-only Mac apps have not been developed in a very long time). To help narrow down the potential source of the issue, you may want to try starting up in Safe Mode, and/or creating a new test user, then testing to see if you see the same behavior or error when launching apps. You may find the following articles helpful:

     

    OS X El Capitan: Start up in safe mode

    How to test an issue in another user account on your Mac - Apple Support

     

    Regards

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT May 5, 2016 7:32 AM in response to bdockery
    Level 6 (8,514 points)
    Mac OS X
    May 5, 2016 7:32 AM in response to bdockery

    PPC apps were last supported in 10.6.8 for install and 10.7.0 for legacy use meaning you could use them but no longer install, when 10.8 came out they were done.

    Your system originally shipped with 10.7.3 so theoretically it could be downgraded through an install on a clean partition or external drive or wiping your current HD but again, you can't install PPC, just run it if it was installed AFAIK. 

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 May 5, 2016 8:24 AM in response to bdockery
    Level 6 (12,709 points)
    Mac OS X
    May 5, 2016 8:24 AM in response to bdockery

    What is your OS version?

    Do you have any external drive connected which may have older versions of those applications?

  • by bullockrm,

    bullockrm bullockrm Jun 29, 2016 9:12 AM in response to brenden dv
    Level 1 (4 points)
    Mac OS X
    Jun 29, 2016 9:12 AM in response to brenden dv

    I had this same problem. All of the sudden every single app in 'Applications' was showed the '.app' extension and would not open, saying they were PowerPC apps. Obviously that was not the case. Numbers crashed, Mail quit behaving normally and would not send or receive mail. What could have caused this issue? I restarted and it is behaving normally now, but it was a pretty scary moment there for a minute.

  • by leroydouglas,

    leroydouglas leroydouglas Jun 29, 2016 9:37 AM in response to bdockery
    Level 7 (24,133 points)
    Notebooks
    Jun 29, 2016 9:37 AM in response to bdockery

    bdockery wrote:

     

    Every time I try to open an application (even Apple applications like iTunes, iBooks, or Contacts) it gives me a message "You can't open the application because PowerPC applications are no longer supported."

     

    I have El Capitan Version 10.11.1. I have a Mackbook Pro (15-inch, mid 2012)

     

    How do I fix this?

     

    Try restarting your computer.

  • by Lanny,

    Lanny Lanny Jun 29, 2016 9:47 AM in response to bdockery
    Level 6 (8,041 points)
    Desktops
    Jun 29, 2016 9:47 AM in response to bdockery

    In the past, did you move your applications out of the Applications folder? Have you tried opening the applications directly from your Applications folder instead of using the Dock

  • by bullockrm,

    bullockrm bullockrm Jun 29, 2016 11:37 AM in response to Lanny
    Level 1 (4 points)
    Mac OS X
    Jun 29, 2016 11:37 AM in response to Lanny

    First question no. Second question yes. MacBook Pro (Retina, 15-inch, Mid 2015). 10.11.5. Bought earlier this year.

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Jun 29, 2016 11:54 AM in response to bullockrm
    Level 6 (12,709 points)
    Mac OS X
    Jun 29, 2016 11:54 AM in response to bullockrm

    Did you try booting in Safe Mode as suggested?

  • by bullockrm,

    bullockrm bullockrm Jun 29, 2016 12:07 PM in response to Luis Sequeira1
    Level 1 (4 points)
    Mac OS X
    Jun 29, 2016 12:07 PM in response to Luis Sequeira1

    As I mentioned, I restarted and the problem went away. My concern is what could have caused the problem? I use my personal computer for work so I have company forced security software install (Webroot SecureAnywhere). I don't really trust it after it came up with '.plist' files it said were infected, so obviously that could have caused the problem, but are there any other theories?

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Jun 29, 2016 12:13 PM in response to bullockrm
    Level 6 (12,709 points)
    Mac OS X
    Jun 29, 2016 12:13 PM in response to bullockrm

    I am not familiar with Webroot SecureAnywhere but it a well known fact that antivirus software on the Mac are the cause of much more harm than good.

  • by leroydouglas,

    leroydouglas leroydouglas Jun 29, 2016 12:15 PM in response to bullockrm
    Level 7 (24,133 points)
    Notebooks
    Jun 29, 2016 12:15 PM in response to bullockrm

    bullockrm wrote:

     

    As I mentioned, I restarted and the problem went away.

     

    Sorry I missed the green Solved.

     

    As you know the OS is complicated literally 100,000 I/O, glitches happen periodically. If it was not solved that would be a different issue.

     

    I would not lose any sleep over it.

  • by Lanny,

    Lanny Lanny Jun 29, 2016 12:30 PM in response to leroydouglas
    Level 6 (8,041 points)
    Desktops
    Jun 29, 2016 12:30 PM in response to leroydouglas

    Sorry I missed the green Solved.

    That would be because it isn't marked as solved.