HT204312: If an iTunes Store purchase unexpectedly stops downloading
Learn about If an iTunes Store purchase unexpectedly stops downloadingQ: i need to purchase some apps and i have about $72 dollars in my account they are still sending me this www.apple.com/support/itune ... i need to purchase some apps and i have about $72 dollars in my account they are still sending me this www.apple.com/support/itunes/ww/. more
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Helpful answers
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May 4, 2016 1:44 AM in response to obagoby King_Penguin,And have you gone to that URL and contacted iTunes Support ? If not you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
Or use this form : https://www.apple.com/emea/support/itunes/contact.html