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I can receive & forward mail on my iPad but cannot send it.

Have tried rebooting; the telco says everything is working at their end; can send mail on webmail.

iPad 2, iOS 9.2.1

Posted on May 4, 2016 1:07 AM

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2 replies

May 4, 2016 7:40 AM in response to frances claire

Settings - Mail, Contacts,Calendars - <telco account name> - delete it from iPad (you are not deleting the email account with the provider just removing it from the iPad)



Try a forced restart - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.


Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up



Re add the account back to the iPad mail app


See if issue resolves

I can receive & forward mail on my iPad but cannot send it.

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