micheljk

Q: hello,it keeps on asking my credit card info while i have money in my account

hello,it keeps on asking my credit card info while i have money in my account

Posted on May 4, 2016 2:18 AM

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Q: hello,it keeps on asking my credit card info while i have money in my account

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  • by jeffd55,

    jeffd55 jeffd55 May 5, 2016 9:11 AM in response to micheljk
    Community Specialists
    May 5, 2016 9:11 AM in response to micheljk

    Hello micheljk,

     

    Thank you for using Apple Support Communities. 

     

    I see that you are wondering why iTunes Match keeps asking for credit card info, while you have credit on your account. This is because the iTunes Match subscription needs to have a valid payment method on file. See the following from the setup article on iTunes Match:

    You might be asked to validate your billing information. After you add a valid payment method, click Subscribe. You can use store credit to pay for your iTunes Match subscription, but you must also have a valid payment method on file.

    The full article is here:

    Subscribe to iTunes Match

     

    Hope this answers your question. Best regards.