Hello.
I've bought a MBPr last year in Hong Kong but i have lost the receipt.
I am no longer in Hong Kong and i need to get repair for my laptop : video card problem according to the tech.
The international warranty is still valid, but they need a proof of purchase for coverage.
how can i get a copy of the receipt?
Thank you.
MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.4)
Contact the store where you purchased the MBP and see if they can email you a copy of the sales receipt.
Ciao.
I've contacted the store via mail which they didnt reply. I've phoned them, they hang up on my face. A friend of mine went to the store ( because am not in Hong Kong ) they said that they need the * invoice no. * which i don't have because the receipt is lost.
Was this an Apple store or a reseller? If the former, you should get cooperation from the management. If a reseller, you unfortunately are at their mercy.
https://support.apple.com/en-hk
Ciao.
LOST proof of purchase
