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Retina Macbook Pro 13"(MF839) randomly freezed

Hi people, i'm having a trouble right now with my new Macbook Pro. This laptop's age is just about two months and start to show some trouble.


So the problem is, it randomly freezed four times since i bought it.

I can't even move my trackpad, the cursor won't move.

I tried to close the lid, but still it turned on, the apple logo still on.

What i've tried to solve this problem are :

Reset SMC & NVRAM

Use Apple Hardware Test

Run Disk Utility

and there's nothing to be found error message.

Please help me guys. Thank you for the support !

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on May 4, 2016 3:17 AM

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Retina Macbook Pro 13"(MF839) randomly freezed

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