Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mistake in email address for AppleID - not able to verify account

Hi There,


My son signed up for an AppleID. Unfortunately he typed in the wrong email address in the AppleID so he can't receive the verification email.


When I try to change his email address to the correct email address it gives me the following error:


this email address is not available for use as a new apple id


When I go to iforgot.apple.com and type in his email address it tells me that it is not associated with an AppleID.


Anyone got any suggestions?


Regards


Simon

iPhone 5c, iOS 9.3

Posted on May 4, 2016 5:28 AM

Reply
1 reply

May 5, 2016 11:39 AM in response to Simon Wetherley

Hello Simon,


Thank you for using Apple Support5 Communities.


I see that your sone made a typo when setting up his Apple ID. The following article provides the necessary information to make changes to the Apple ID.

Change your Apple ID


Once you have made the necessary changes, you will want to take a look at the following article for what you might need to update your information on any Apple services you might be using.

What to do after you change your Apple ID email address or password


Best regards.

Mistake in email address for AppleID - not able to verify account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.