Mid 2009 macbook pro running slow with el capitan

Question

scrounger73 Author

Level 1

9 points

Mid 2009 macbook pro running slow with el capitan

Greetings All

I have a mid 2009 MBP and since installing El Capitan it is running ridiculously slow.

I have done an Etrecheck report and the results are below.

Any help is appreciated:

treCheck version: 2.9.12 (265)

Report generated 2016-05-04 14:03:59

Download EtreCheck from https://etrecheck.com

Runtime 6:46

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (13-inch, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 841

Video Information:ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 hours

Disk Information:ⓘ

Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 159.18 GB (64.76 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868 ()

USB Information:ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Built-in iSight

Apple Card Reader

Gatekeeper:ⓘ

Mac App Store and identified developers

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 150 Apple tasks

[running] 80 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 44 Apple tasks

[loaded] 151 Apple tasks

[running] 94 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[loaded] com.epson.esua.launcher.plist (2015-06-29) [Support]

[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[running] com.mcafee.menulet.plist (2015-09-13) [Support]

[running] com.mcafee.reporter.plist (2015-09-13) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

[failed] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

[loaded] com.adobe.SwitchBoard.plist (2010-07-21) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-14) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.apple.aelwriter.plist

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

[not loaded] com.mcafee.ssm.ScanFactory.plist (2015-09-09) [Support]

[not loaded] com.mcafee.ssm.ScanManager.plist (2015-09-09) [Support]

[running] com.mcafee.virusscan.fmpd.plist (2015-09-13) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

[running] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-07-24) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-03) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3-2.app/Contents/MacOS/CleanMyMac 3 Menu.app)

ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

Other Apps:ⓘ

[running] com.arcsoft.Daemon.84512

[running] com.macpaw.CleanMyMac3.Menu.48032

[running] com.mcafee.ssm.ScanManager

[running] com.mcafee.virusscan.ssm.ScanFactory

[loaded] com.microsoft.Word.61472

[loaded] 401 Apple tasks

[running] 206 Apple tasks

Internet Plug-ins:ⓘ

Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-01)

DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

QuickTime Plugin: 7.7.3 (2016-03-24)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

iPhotoPhotocast: 7.0 (2010-04-12)

DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

SiteAdvisor: 2.0 - SDK 10.1 (2015-03-30) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

Safari Extensions:ⓘ

SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-11-05)

3rd Party Preference Panes:ⓘ

RCDefaultApp (2015-08-12)

DivX (2009-11-16) [Support]

Flash Player (2016-04-16) [Support]

Java (2016-05-03) [Support]

Perian (2011-07-23) [Support]

Trusteer Endpoint Protection (2016-05-03) [Support]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 159.18 GB Disk used: 94.42 GB

Destinations:

DAN & LOU'S [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 06/02/2015, 18:40

Last backup: 06/02/2015, 18:40

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 159.18 GB X 3)

Top Processes by CPU:ⓘ

8% mds

3% mdworker(9)

2% mds_stores

1% hiutil

1% kernel_task

Top Processes by Memory:ⓘ

795 MB com.apple.WebKit.WebContent(5)

752 MB kernel_task

426 MB softwareupdated

172 MB VShieldScanner(4)

123 MB Mail

Virtual Memory Information:ⓘ

2.99 GB Free RAM

5.26 GB Used RAM (1.23 GB Cached)

0 B Swap Used

Diagnostics Information:ⓘ

May 4, 2016, 10:25:54 AM Self test - passed

May 4, 2016, 10:22:23 AM /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

/Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

May 3, 2016, 07:32:52 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

MacBook Pro, iOS 9.3.1

Posted on May 4, 2016 6:32 AM

Reply

Answer 1

pinkstones

Level 5

4,246 points

May 4, 2016 6:40 AM in response to scrounger73

Uninstall McAfee. There are no viruses currently circulating that can do any damage to OS X, so at this time, anti-virus programs are unnecessary. The majority of them, from what I and other contributors here have seen, negatively affect the performance of whatever system they're installed on. What's more, they don't protect you from what Mac users really need to worry about, which is malware and adware. Malware and adware are installed by you, unlike viruses, which install themselves. The most common way this happens is when you download something via torrent or from an aggregate download site, as many times those installers are bundled with the malware and adware. When you install one, you install all of it.
Uninstall CleanMyMac 3. Macs do not need any program that claims it will boost, clean, optimize, refresh, or organize your computer. Programs like CMM are called scamware for a reason.
Uninstall Trusteer. See #1 for why. If one anti-virus program on a Mac is bad, more than one is even worse.

Reply

Answer 2

scrounger73 Author

Level 1

9 points

May 4, 2016 6:52 AM in response to pinkstones

Many thanks Pink Stones

Anything else I can Do? Ive just uninstalled all of the above.

Any idea what the Launch system agents are?

Reply

Answer 3

pinkstones

Level 5

4,246 points

May 4, 2016 8:31 AM in response to scrounger73

scrounger73 wrote:

Many thanks Pink Stones

Anything else I can Do? Ive just uninstalled all of the above.

Any idea what the Launch system agents are?

Launch Agents (as opposed to User Launch Agents) essentially run on behalf of a user and need you to be logged in order for them to run. They appear to be similar to User Login Items in that respect, in that User Login Items launch after you log in (or start up if you don't have your system set to require logging in).

Reply

Answer 4

Old Toad

Level 10

216,118 points

May 4, 2016 8:53 AM in response to scrounger73

Did you rerun Etrecheck to make sure you've found and deleted all of the files?

Reply

Answer 5

Lexiepex

Level 6

14,108 points

May 4, 2016 9:17 AM in response to scrounger73

Are you sure that RCDefaultapp (Rubicon) is compatible? it was issued in OSX 10.2-10.3 time....

Reply

Answer 6

scrounger73 Author

Level 1

9 points

May 4, 2016 9:23 AM in response to Old Toad

just ran another check

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-04 17:22:04

Download EtreCheck from https://etrecheck.com

Runtime 3:04

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (13-inch, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 841

Video Information:ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about one hour

Disk Information:ⓘ

Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 159.18 GB (63.11 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868 ()

USB Information:ⓘ

Apple Inc. Built-in iSight

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Gatekeeper:ⓘ

Mac App Store and identified developers

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 154 Apple tasks

[running] 64 Apple tasks

[killed] 12 Apple tasks

12 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 44 Apple tasks

[loaded] 159 Apple tasks

[running] 78 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[loaded] com.epson.esua.launcher.plist (2015-06-29) [Support]

[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

[running] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

[loaded] com.adobe.SwitchBoard.plist (2010-07-21) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-14) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.apple.aelwriter.plist

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

[running] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-07-24) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-04) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

Other Apps:ⓘ

[running] com.arcsoft.Daemon.84512

[running] com.etresoft.EtreCheck.138272

[loaded] 405 Apple tasks

[running] 177 Apple tasks

[killed] 17 Apple tasks

Internet Plug-ins:ⓘ

Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-01)

DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

QuickTime Plugin: 7.7.3 (2016-03-24)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

iPhotoPhotocast: 7.0 (2010-04-12)

DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

3rd Party Preference Panes:ⓘ

RCDefaultApp (2015-08-12)

DivX (2009-11-16) [Support]

Flash Player (2016-04-16) [Support]

Java (2016-05-03) [Support]

Perian (2011-07-23) [Support]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 159.18 GB Disk used: 96.07 GB

Destinations:

DAN & LOU'S [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 06/02/2015, 18:40

Last backup: 06/02/2015, 18:40

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 159.18 GB X 3)

Top Processes by CPU:ⓘ

40% rapportd

23% WindowServer

18% mdworker(17)

15% Safari

14% com.apple.WebKit.WebContent(4)

Top Processes by Memory:ⓘ

811 MB com.apple.WebKit.WebContent(4)

717 MB kernel_task

262 MB mdworker(17)

139 MB Safari

131 MB Mail

Virtual Memory Information:ⓘ

4.00 GB Free RAM

4.25 GB Used RAM (1.45 GB Cached)

20 MB Swap Used

Diagnostics Information:ⓘ

May 4, 2016, 03:33:45 PM Self test - passed

May 4, 2016, 10:22:23 AM /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

/Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

May 3, 2016, 07:32:52 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Reply

Answer 7

Old Toad

Level 10

216,118 points

May 4, 2016 9:28 AM in response to scrounger73

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

You still have CMM3 installed. It's not enough to just delete the application. Follow the developer's instructions: How to Uninstall CleanMyMac 3. Knowledge Base - MacPaw

Reply

Answer 8

scrounger73 Author

Level 1

9 points

May 4, 2016 9:36 AM in response to Old Toad

Right

CMM3 gone and so is Rapport

Just doing another diagnostic

Reply

Answer 9

scrounger73 Author

Level 1

9 points

May 4, 2016 9:39 AM in response to scrounger73

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-04 17:38:29

Download EtreCheck from https://etrecheck.com

Runtime 3:07

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (13-inch, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 841

Video Information:ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 hours

Disk Information:ⓘ

Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 159.18 GB (62.98 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868 ()

USB Information:ⓘ

Apple Inc. Built-in iSight

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Gatekeeper:ⓘ

Mac App Store and identified developers

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 156 Apple tasks

[running] 63 Apple tasks

[killed] 11 Apple tasks

11 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 44 Apple tasks

[loaded] 158 Apple tasks

[running] 80 Apple tasks

[killed] 7 Apple tasks

7 processes killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[loaded] com.epson.esua.launcher.plist (2015-06-29) [Support]

[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

[loaded] com.adobe.SwitchBoard.plist (2010-07-21) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-14) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.apple.aelwriter.plist

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-07-24) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

Other Apps:ⓘ

[running] com.arcsoft.Daemon.84512

[running] com.etresoft.EtreCheck.138272

[loaded] com.macpaw.CleanMyMac3.Agent

[failed] com.trusteer.rooks.rooksd

[loaded] 419 Apple tasks

[running] 166 Apple tasks

[killed] 15 Apple tasks

Internet Plug-ins:ⓘ

Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-01)

DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

QuickTime Plugin: 7.7.3 (2016-03-24)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

iPhotoPhotocast: 7.0 (2010-04-12)

DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

3rd Party Preference Panes:ⓘ

RCDefaultApp (2015-08-12)

DivX (2009-11-16) [Support]

Flash Player (2016-04-16) [Support]

Java (2016-05-03) [Support]

Perian (2011-07-23) [Support]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 159.18 GB Disk used: 96.20 GB

Destinations:

DAN & LOU'S [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 06/02/2015, 18:40

Last backup: 06/02/2015, 18:40

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 159.18 GB X 3)

Top Processes by CPU:ⓘ

6% WindowServer

2% kernel_task

0% ConnectService

0% fontd

0% EEventManager

Top Processes by Memory:ⓘ

740 MB kernel_task

483 MB com.apple.WebKit.WebContent(4)

156 MB Safari

131 MB Mail

123 MB mds_stores

Virtual Memory Information:ⓘ

4.14 GB Free RAM

4.11 GB Used RAM (1.48 GB Cached)

14 MB Swap Used

Diagnostics Information:ⓘ

May 4, 2016, 03:33:45 PM Self test - passed

May 4, 2016, 10:22:23 AM /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

/Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

May 3, 2016, 07:32:52 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Reply

Answer 10

Old Toad

Level 10

216,118 points

May 4, 2016 9:46 AM in response to scrounger73

Other Apps: ⓘ

[loaded] com.macpaw.CleanMyMac3.Agent

You've not gotten rid of it yet. You can check to see if you've removed all of the files by downloading and running Find Any File to search for any files with the application's name and the developer's name in the file name. For example for CleanMyMac you'd do two searches:

1 - Name contains cleanmymac

2 - Name contains macpaw

Any files that are found can be dragged from the search results window to the Desktop for deletion.

FAF can search areas that Spotlight can't like invisible folders, system folders and packages.

Give the above a try, reboot and run another Etrecheck.

Reply

Answer 11

Lexiepex

Level 6

14,108 points

May 4, 2016 10:01 AM in response to scrounger73

Add to OT:

-- trusteer

it is still trying to run.

-- And 3D software (Dfusion) may a bit too much also: Uninstall it, especially the internet plugins; when you have solved the issues, you can install it again and see if it runs correctly without throttling the mac.

Reply

Answer 12

scrounger73 Author

Level 1

9 points

May 4, 2016 10:13 AM in response to Lexiepex

ok

We are getting somewhere now. Gone from performing below average to excellent.

Here is the latest report

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-04 18:11:41

Download EtreCheck from https://etrecheck.com

Runtime 1:51

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (13-inch, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 841

Video Information:ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 hours

Disk Information:ⓘ

Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 159.18 GB (63.02 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-868 ()

USB Information:ⓘ

Apple Inc. Built-in iSight

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Gatekeeper:ⓘ

Mac App Store and identified developers

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 155 Apple tasks

[running] 65 Apple tasks

[killed] 10 Apple tasks

10 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 44 Apple tasks

[loaded] 158 Apple tasks

[running] 80 Apple tasks

[killed] 7 Apple tasks

7 processes killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[loaded] com.epson.esua.launcher.plist (2015-06-29) [Support]

[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

[loaded] com.adobe.SwitchBoard.plist (2010-07-21) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-14) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.apple.aelwriter.plist

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-07-24) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

Other Apps:ⓘ

[running] com.arcsoft.Daemon.84512

[running] com.etresoft.EtreCheck.138272

[loaded] com.macpaw.CleanMyMac3.Agent

[failed] com.trusteer.rooks.rooksd

[running] org.tempel.findanyfile.179872

[loaded] 420 Apple tasks

[running] 174 Apple tasks

[killed] 14 Apple tasks

Internet Plug-ins:ⓘ

Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

Default Browser: 601 - SDK 10.11 (2016-04-01)

DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

QuickTime Plugin: 7.7.3 (2016-03-24)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

iPhotoPhotocast: 7.0 (2010-04-12)

DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

3rd Party Preference Panes:ⓘ

RCDefaultApp (2015-08-12)

DivX (2009-11-16) [Support]

Flash Player (2016-04-16) [Support]

Java (2016-05-03) [Support]

Perian (2011-07-23) [Support]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 159.18 GB Disk used: 96.16 GB

Destinations:

DAN & LOU'S [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 06/02/2015, 18:40

Last backup: 06/02/2015, 18:40

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 159.18 GB X 3)

Top Processes by CPU:ⓘ

5% WindowServer

2% kernel_task

0% ConnectService

0% fontd

0% EEventManager

Top Processes by Memory:ⓘ

747 MB kernel_task

270 MB com.apple.WebKit.WebContent(2)

172 MB mdworker(11)

164 MB Mail

139 MB mds_stores

Virtual Memory Information:ⓘ

3.92 GB Free RAM

4.33 GB Used RAM (1.75 GB Cached)

14 MB Swap Used

Diagnostics Information:ⓘ

May 4, 2016, 03:33:45 PM Self test - passed

May 4, 2016, 10:22:23 AM /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

/Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

May 3, 2016, 07:32:52 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Reply

Answer 13

pinkstones

Level 5

4,246 points

May 4, 2016 10:15 AM in response to scrounger73

Other Apps: ⓘ

[running] com.arcsoft.Daemon.84512

[running] com.etresoft.EtreCheck.138272

[loaded] com.macpaw.CleanMyMac3.Agent

[failed] com.trusteer.rooks.rooksd

[running] org.tempel.findanyfile.179872

[loaded] 420 Apple tasks

[running] 174 Apple tasks

[killed] 14 Apple tasks

You still have CleanMyMac loaded. This is one of the big reasons why installing this program is bad, bad news — it's a bear to get rid of.

Reply

Answer 14

Lexiepex

Level 6

14,108 points

May 4, 2016 10:36 AM in response to pinkstones

Right. and trusteer is started (although failed, which takes even more resources).

There is still no significant "SwapUsed", so it is not a physical Ram shortage.

Reply

Answer 15

John Galt

Level 10

156,260 points

May 4, 2016 10:41 AM in response to scrounger73

To complete the removal of "ClanMyMac 3" please follow the instructions below. You may have already accomplished some of those tasks.

That report indicates the last Time Machine backup is quite old. A backup is an essential prerequisite for any action that modifies a Mac's file system.

To remove CleanMyMac 3 itself, use its Uninstaller module, followed by these additional steps:

Remove the file ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

To navigate to that file, copy and paste the following line into the Finder's Go menu > Go To Folder...

~/Library/LaunchAgents/

Locate the following file and drag it to the Trash:

com.macpaw.CleanMyMac3.Scheduler.plist

Then, open  (Apple menu) > System Preferences > Users & Groups > Login Items.
Select the item CleanMyMac3 Menu
Click the [—] (minus) button.
Restart your Mac.

Beware that reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system. To recover from the effects of having used it to modify OS X, the additional software you require and the essential files you need, follow the applicable recovery procedure below:

If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Use Time Machine to back up or restore your Mac.
- The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new User Account whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
- To erase and install OS X read How to reinstall OS X on your Mac.
  - Follow the instructions in that document under Erase your drive and install OS X.
  - Then, follow the procedure in Move your content to a new Mac.
  - When asked how you want to transfer your information, select Transfer from a Mac, Time Machine backup, or startup disk.
  - Under Select the Information to Transfer, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
- Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.
- "Non-essential software" is a broad category that includes but is not limited to third party "cleaning", "maintenance", and "anti-virus" products.

Reply