How and where do I ask questions about Email?

The opening board thingy is complicated, I'm having difficulty finding my way around it. I'm not sure where or how to pose questions about email. Is there an easier way than trawling through all those icons? Like a list or something - like you get on all other forums on the internet?

Mac mini, OS X El Capitan (10.11.4)

Posted on May 4, 2016 4:44 AM

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11 replies

May 4, 2016 8:18 AM in response to RenfieldFM

Rule of thumb I use, if it is about an *app* included with OS X software installation (a few exceptions* - but Mail is not one), post in the forum for that OS X version - OS X El Capitan in this case = if it regards some element of the hardware, choose that device's forum as Kilgore-Trout suggests.


To be sure about your choice, you may want to make yourself familiar with the actual information architecture of ASC - easily studied here > Site map of Communities and Categories

May 10, 2016 6:48 AM in response to RenfieldFM

i could not understand your question but some articles related to mails are there that will be helpful :

iCloud : why i am getting junk mails ( spam ) support.apple.com/en-us/ht203524 , mail mavericks : manage messages using rules support.apple.com/kb/ph14906 , mail mavericks : about e mail accounts : support.apple.com/kb/ph14873 , iCloud : identifying & filtering junk mail support.apple.com/en-in/ht202315 , iCloud : manage junk mail : support.apple.com/kb/ph2649 , iCloud : filter mail automatically support.apple.com/kb/ph2650 ,

mail settings you might need from your mail provider support.apple.com/en-us/ht203995 - this article states how to set up IMAP a/cs , advanced accounts preferences support.apple.com/kb/ph19201 , mail yosemite : mail troubleshooting support.apple.com/kb/ph19184 , if messages aren't displayed or appear correctly support.apple.com/kb/ph19200 , problems viewing messages & mail boxes support.apple.com/kb/ph19181 , if searching doesn't find the right messages support.apple.com/kb/ph19188 , if measles appear to be missing support.apple.com/kb/ph19194 , if draft , sent , junk & deleted messages aren't where you except support.apple.com/kb/ph19196 , if you version of mail doesn't open support.apple.com/kb/ph19198 , if an account is inactive support.apple.com/kb/ph19191 , if a mail server rejects your login information support.apple.com/kb/ph19183 , if mail on your mac keeps asking for password support.apple.com/en-us/ht204187 , free up storage space foe an account support.apple.com/kb/ph19134 mail settings you might need from your email provider support.apple.com/en-us/ht203995 they are endless .

May 10, 2016 7:00 AM in response to RenfieldFM

some more articles : if mail can't decrypt messages support.apple.com/kb/ph19192 , if mail can't verify a servers certificate support.apple.com/kb/ph19185 , if mail can't verify a signed message support.apple.com/kb/ph19189 , if you can't recv email on your mac support.apple.com/en-in/ht204075 , read messages support.apple.com/kb/ph19152 , if a mail box is offline support.apple.com/kb/ph19181 , manage email addresses in the previous recipients list support.apple.com/kb/ph19138 , use smart addresses support.apple.com/kb/ph19151 , address an email message support.apple.com/kb/ph19137 , use email aliases support.aple.com/kb/ph19136 , how to create personal certificate in mails support.apple.com/kb/ph19121 ,

Jun 18, 2016 2:00 AM in response to RenfieldFM

I have had 2 emails recently thanking me for orders from the app store - one for Netflix, and the latest (today) for tom-tom UK and Ireland. I do not even have a sat nav and did not order either. I do not want to follow the link to cancel as I am sure they are fishing but how do these get through? Do I have a problem and need to dance my card which is linked to my Apple store account?

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How and where do I ask questions about Email?

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