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I can not sign in eBay app after my 4th iPad upgraded to iOS 9.3.1

My iPad is 4th, after upgrade to iOS 9.3.1, I can not use ebay app, can not sign in eBay. Many people have the same my issue.

http://community.ebay.com/t5/eBay-Mobile-App-iOS/iPad-loading-issues-with-iOS-9- 3-1/gpm-p/25398983#M9264

Please help me, thanks so much !

iPad, iOS 9.3.1

Posted on May 4, 2016 7:31 AM

Reply
5 replies

May 4, 2016 9:28 AM in response to anhvdt2279

Please check to see if you are spelling the username and password correctly and caps are off - spaces count as a character as well

Delete the app from the device


Try a forced restart - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.


Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up


Redownload the app

I can not sign in eBay app after my 4th iPad upgraded to iOS 9.3.1

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