ricoh multifunction color Aficio SP , C242SF

i bought a new multifunction Aficio SP C242SF but i have problem my macbook pro doesn't found the scanner after i downloaded the driver from there websites correctly for my same model

my macbook only found the printer without the scanner .

how i can fix this problem ???

MacBook Pro with Retina display, OS X El Capitan (10.11.4), Ricoh Aficio SP C242SF

Posted on May 4, 2016 7:52 AM

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1 reply

May 4, 2016 6:29 PM in response to ahmed awadallah

Looking at the available drivers for the Ricoh Aficio SP C242SF, I can only see a PPD (for creating a printer) and ColorSync files (for colour management). No sign of a scanner driver. However, the specifications page shows the machine supports scanning to eMail or a shared folder using FTP. Neither of these methods require a scanning driver, as the machine can push a document to a destination in a particular image format, such as TIFF, JPG or PDF. You should contact Ricoh support for help in configuring the machine.

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ricoh multifunction color Aficio SP , C242SF

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