Why Did I Buy This?

It was your choice to buy something unsuited to your needs. why blame Apple.

andrewthread wrote:

3. Not upgradable - Apple solders pretty much everything to the motherboard now. I cannot upgrade memory, HDD or anything.

Not true. Ram cannot be increased but he storage can and be installed very easily. It will void the warranty though.

Ciao.

We are just users here trying to help with issue solving. We are not Apple. It does not help to air your desillusion here, you should go to Apple.

In our family we have three Macbooks with approximately the same specs as your Macbook, they all run fine with 4 GB, although large photoprocessing apps could use some more Ram. But we knew that before buying and thus do not use that kind of resource hungry software.

This is a free answer...

You did not ask for help on a specific issue, so we can not help you..

Thanks,

Lex

If you bought direct from Apple, there is a 14 days from receipt "no questions" return policy. If you bought from a reseller, their terms apply.

Did you visit an Apple Store where these computers readily available? Did you try it out out using your software? That is what the stores are there for.

You’ve had the computer at least 2 years and you just now decided to come here and complain? For 2 years you’ve been unhappy and never thought to ask for help? Well just listen to this: I have a 2011 MBA with 4GB and have no trouble running Photoshop. None. You made at least one bad decision and it wasn’t in buying into the Mac ecosystem.

If you owned a car and decided you needed a bigger engine, and returned to the dealer and asked for a larger engine, they would NOT swap it into the car you have, they would sell you different one.

If a particular Mac does not meet your needs, it is similar situation. You convert into CASH (by selling it) the one that does not meet your needs, and buy one that better meets your needs.

Everything you need to keep your Mac is peak operating condition shipped in the box it came in. Unlike on a PC, Apple wants you to be a happy customer, and includes everything you need from day 1, EXCEPT a Backup Drive (the backup software IS included).

Aftermarket boosters and cleaners tend to throw away the caches that allow your Mac to operate quickly and smoothly. They are a very frequent cause of instability and crashing. Many problems and emergencies are caused by their completely inappropriate application. They are not needed and not desirable.

You bought Chevy Cavalier expecting Corvette performance. It's not a bad car, but it does not meet your needs.

It is fairly common in both the Mac and PC world for computers to run wonderfully in the first few months and then slowly slow down until one day you realize that the thing is just impossible to use. The reasons are different though. In the PC world you’d blame the Registry and purchase a cleaning program to clear up the mess of old and incompatible DLLs or you’d wipe the drive and start over. In the Mac world the problem is often caused by those cleaning products and the anti-malware software that Macs really don’t need.

If you want to get to the bottom of this and actually use your MBP (which should be possible, my older less powerful MBA can handle the software you are complaining about) I suggest you download EtreCheck, run it, and then post the results in a new thread asking for help. EtreCheck is a program written by a helper here that lets us get a good look under the hood of your computer. Until we see what kind of plug-ins and extras you are using we can’t really help.

Where do you buy that Corvette, my daughter wants one...

In recent years, Macs have been rated by Consumer Reports as being the most reliable brand, and having the best support, based on their statistical analysis of responses from Consumer Reports magazine subscribers.