HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

audreeeey_nicole

Level 1 (4 points)

iPhone

Q: phone just made me reset password

i was on snapchat and I got a pop up that said I had to change my password within 60 minutes

iPhone 6, iOS 9.2.1

Posted on May 4, 2016 8:54 AM

I have this question too

Q: phone just made me reset password

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Helpful answers

by ManSinha,

ManSinha May 4, 2016 8:58 AM in response to audreeeey_nicole
Level 6 (10,262 points)

iPhone

May 4, 2016 8:58 AM in response to audreeeey_nicole

We have been seeing this lately quite a bit - as you can see from the several discussions below
https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=chan…

What we have thus far stumbled on:
1. It is not a malware attack or scam
2. It is most likely an iOS bug
3. You can cancel and make it go away
4. Or you can change your password - then once done - go back in and change to another password and force restart the phone
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by elcpu,

elcpu May 4, 2016 9:35 AM in response to audreeeey_nicole
Level 6 (16,265 points)

Photos for Mac

May 4, 2016 9:35 AM in response to audreeeey_nicole

See this thread for info:
Re: I was just prompted to change my passcode within the next 60 minutes on my iPhone 6?? Ive never had this occur, please help!
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by Briansyddall,

Briansyddall May 4, 2016 9:39 AM in response to audreeeey_nicole
Level 6 (9,365 points)

Apple Watch

May 4, 2016 9:39 AM in response to audreeeey_nicole

Hi
Are you sure its not your PASSCODE its asking you to change
Just change your passcode to a 6 digit one.
I did this about 6 months ago no problems .
Cheers
Brian
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