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Helpful answers
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May 5, 2016 3:03 PM in response to dervla.cunninghamby norm123,Hi dervla.cunningham,
I understand that you are having an issue seeing your photos on your Surface. Let's see if we can get that sorted out.
Now you might not see them because they have not fully downloaded yet. You can bring up the status to show up in the status menu near the clock. Take a look at the article below to bring this up and additional troubleshooting to get this working.
Get help with iCloud Photo Library for your Windows PC
https://support.apple.com/en-us/HT205328
Let me know if this helps.
Have a good day -
May 5, 2016 11:14 PM in response to dervla.cunninghamby LACAllen,Do you have photos in your Shared family Album? Go to your photos app or iCloud.com and check your shared album called Family.
Family Sharing is not the same as a shared Family Album.
