iMessage Face time wont activate with new Apple ID

Question

Level 1

4 points

iMessage Face time wont activate with new Apple ID

Hi

Ive tried to set my daughters new apple id (set up Monday 9pm uk time) onto her iPad on FaceTime and iMessage - and whatever I do doesnt activate...yet if I put an existing apple id in works fine.....

so far have tried all suggestions on other sites, resetting it, etc seems to be connected to the fact its a new apple id and not the device??

iPad, iOS 9.3.1

Posted on May 4, 2016 9:08 AM

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Answer 1

ManSinha

Level 6

12,171 points

May 4, 2016 9:23 AM in response to iprincess112

Have you perchance been able to link that ID to yours using Family Sharing?

Family Sharing and Apple ID for your child - Apple Support

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Answer 2

TMHahn

Level 2

460 points

May 4, 2016 10:46 AM in response to iprincess112

Did you set up a new iCloud.com email address? Or are you using a different email address?

I *think* if you use a different email address, you have to verify it before you can use it. An email may have been sent to the email address you used which should contain a verification link.

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