Memory Usage not Updating After Deleting Photos

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Level 1

9 points

Memory Usage not Updating After Deleting Photos

Hi everyone,

My memory is almost full. The majority of it is taken up by 'other'. I believe this is something to do with my Photo app not being recognised. Anyway, I have backed up all my albums and then deleted the them from my computer. This hasn't made any difference to the memory usage. I have made sure that the 'recenty deleted' album and trash can are also empty.

These are my computer details:

MacBook Pro (Retina, 15-inch, Late 2013)

Processor 2 GHz Intel Core i7

Memory 8 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

OS X El Capitan - Version 10.11.4

I hope someone can help!

Thanks

apple mac, Mac OS X (10.5.2)

Posted on May 4, 2016 11:52 AM

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Answer 1

May 4, 2016 11:58 AM in response to paulmallick

How did you backup your photos?

If you used Time Machine and the deleted the original files then your photos are now candidates for deletion from the Time Machine backup.

It appears your guess about what is using your disk space, by the way memory is usually used to refer to RAM, my suggestion is to download and install OmniDiskSweeper to find out the names of the files and folders which are using the disk space on your Mac. If they are not files and folders you created ask here before deleting anything.

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Answer 2

paulmallick Author

Level 1

9 points

May 4, 2016 11:58 AM in response to Allan Eckert

I copied them from 'picutres' in my 'finder' but before that I also backuped the computer through timemachine. How do I delete them from Time Machine? I'll give that a go.

Thanks

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Answer 3

May 4, 2016 12:00 PM in response to paulmallick

Is Time Machine backing up to an external disk drive?

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Answer 4

paulmallick Author

Level 1

9 points

May 4, 2016 12:00 PM in response to Allan Eckert

Yes it is.

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Answer 5

May 4, 2016 12:03 PM in response to paulmallick

Don't bother with deleting them from Time Machine.

Please download and install EtreCheck from http://etrecheck.com/

Run it and post the report here.

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Answer 6

paulmallick Author

Level 1

9 points

May 4, 2016 12:18 PM in response to Allan Eckert

Not sure how to post the report so I uploaded it to my GoogleDrive:

https://drive.google.com/open?id=0B7Ju0hV7yRJ0WXRIYXVyRHBhODg

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Answer 7

May 4, 2016 12:30 PM in response to paulmallick

You are getting a little low on hard drive space.

Have you tried emptying your Trash?

Try downloading and installing OmniDiskSweeper:

https://www.omnigroup.com/more

OmniDiskSweeper will sort your files by size and show you where they are located. This should allow you to determine exactly what you have on your MBP.

You may also be able to move some of these larger files such as videos, etc. to an external drive to free up space on your startup drive.

See the following video on OmniDiskSweeper.

https://www.youtube.com/watch?v=ZT2Bz1VIfRw

Also see OS X: What is "other" space in About This Mac? - Apple Support

Kim

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Answer 8

paulmallick Author

Level 1

9 points

May 4, 2016 12:31 PM in response to KimUserName

Hi Kim,

My Trash is empty as is my 'recently deleted' album. I have moved loads of albums and videos to an external hard drive and then deleted them from my comouter. This had no effect on the memory.

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Answer 9

May 4, 2016 2:44 PM in response to paulmallick

I'm not sure what you mean by this.

From the bottom dock, right click on Trash, and click Empty Trash.

Is that what you are doing?

Kim

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Answer 10

paulmallick Author

Level 1

9 points

May 4, 2016 3:02 PM in response to KimUserName

Yes that's what I'm doing. When you delete photos in the 'photo' app they are stored in an album called 'recently deleted' for 30 days unless you manually delete them before. So, my trash can is empty and my recently deleted album is also empty.

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Answer 11

May 4, 2016 3:04 PM in response to paulmallick

Have you tried OmniDiskSweeper?

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