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iphone 6

My phone black out , it want turn on unles im hold the power and volume button . and when it does come on it doesnt leave from the screen it was on before it blacked out . io also cant see my calls only can hear and feel them

iPhone 6, iOS 9.3.1

Posted on May 4, 2016 1:42 PM

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3 replies

May 4, 2016 2:01 PM in response to kenishafromhouston

If the home button does not work, then you are not resetting the phone. Holding the power and volume buttons does nothing.


If you cannot reset because of a broken home button, then you are going to have to try and restore the device. First try a restore to backup, and if necessary, restore the device to factory. If in fact the home button is broken, I suggest making a Genius Bar appointment and have it repaired.

iphone 6

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