Hi, when I start installing Win10 by using the Boot Camp assistant after preparing the partition and beginning the installation of Win 10 the first setup screen is coming up, my magic keyboard and magic mouse 2 has disappeared. I had no possibility to make some input like clicking or typing. No chance. What I'm doing wrong?
Thx for support.
iMac, OS X El Capitan (10.11.4), 21,5" 4K Retina
Is this a 2015 or later model iMac?
The model is late 2015.
Thanks for your reply.
I did the installation with a wired mouse and connected the keyboard with the apple kable.
After installation win 10, magic mouse2 and magic kb didn't work wireless.
Were the latest Bootcamp drivers installed after Windows completed installation?
Now it is running nearly perfect.
I'd several times install the newest Bootcamp drivers from USB (deinstall, reinstall...)
And since yesterday when I had restarted the iMac with Win 10 both wireless devices MKB and MM2 were installed and running until now.
But I don't know why, because I have used the newest driver from the beginning.
Thanks for trying to help me. :-)
Sometimes it needs some time..... ;-)
There are specific drivers for MKB/MM2. The later Apple update seems to have overwritten these. You may need to use pnputil to clean up the driver store and then try to install the original drivers.
Please also see Re: Magic Mouse 2 driver .
Is everything working the way you want? Please remember to create a Windows System Restore point.
When I will install boot camp my mouse and keyboard disappeared
