iTunes restore taking long time

My phone has been glitching, fast draining battery, etc so the Apple Tech on the phone advised me to restore my iPhone 6. I connected to iTunes, did a backup, restored my iphone, set up as new device, and hit 'restore from backup'. That was 3 hours ago and it still says I have 4 hours to go. Should I wait it out? Should I stop it and abort the mission? How else can I get my stuff back??


Thanks!

iPhone 6, iOS 9.3.1

Posted on May 4, 2016 6:09 PM

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6 replies

Nov 18, 2016 4:26 AM in response to terry8732

I had this problem having had the requirement to restore my iPhone after help from Applecare. I screen shared with the Apple guy as I was getting 100 hrs restore time reported and I showed him my BB speed was 75/20, he was amazed and checked the Apple servers and got a report that all was well.

On a hunch I went next door and used my neighbours (slower) BB and had the restore completed in less than 20 minutes.

I have reported it to my ISP and I am still in discussion with them. I remembered I had a similar problem with Office365 continually failing to upgrade. My ISP fixed that problem.

With my iPhone I was due to be in the US in less than 100 hrs, panic was an understatement.

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iTunes restore taking long time

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