SOOOO CONFUSED

WHAT IS THIS AND HOW DO I GET RID OF IT??? PLEASE HELP I AM SO FRUSTRATED AND CONFUSED ..... IT CAME OUT OUT OF NO WHERE!!! TIAUser uploaded file

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.4)

Posted on May 4, 2016 7:57 PM

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16 replies

May 5, 2016 3:05 AM in response to beachballs83

That icon appears on the login screen when you have more than one account on your Mac. Have you set up additional users recently? Have you fallen prey to an online support scam and/or let someone else login to your Mac remotely?


Another possibility is that you have joined your machine to a directory server. This is not likely to happen if it's a 'home' machine but if you are using it at work...


Click the icon of the head and shoulders. The 'Others...' will convert to a 'username' and 'password' pair of text entry boxes.


C.

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SOOOO CONFUSED

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