Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Breebo2
Breebo2 Author
User level: Level 1
4 points

ipod 2

I have disabled my Ipod by entering the wrong password . It will not let me reset it. What do I do next?

iPod touch

Posted on May 4, 2016 7:56 PM

Reply
Question marked as Best reply
User profile for user: Kenichi Watanabe
Kenichi Watanabe
User level: Level 8
41,572 points

Posted on May 4, 2016 8:33 PM

If this is an iPod touch, it will need to be erased IF it has become disabled for security reasons. Hopefully, you did a recent backup using iTunes or to iCloud. You can restore your data after gaining access. Follow the procedure in this document


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

View in context
1 reply
Question marked as Best reply
User profile for user: Kenichi Watanabe
Kenichi Watanabe
User level: Level 8
41,572 points

May 4, 2016 8:33 PM in response to Breebo2

If this is an iPod touch, it will need to be erased IF it has become disabled for security reasons. Hopefully, you did a recent backup using iTunes or to iCloud. You can restore your data after gaining access. Follow the procedure in this document


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Reply

ipod 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up