Q: Error -54 when syncing my iphone with itunes

Hi guys

I have an iPhone 6S+ on the latest 9.3.1 software.

I am trying to sync it with my itunes on Windows 10 but I get a silly error:

The iphone "name"cannot be synced. An unknown error occured (-54)

Anyone knows what this problem is? I can't believe you get errors even if your iphone is not jailbroken of which this phone has never been jailbroken before haha.

Thanks a bunch guys

iPhone 6s Plus, iOS 9.3.1

Posted on May 4, 2016 9:11 PM

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Q: Error -54 when syncing my iphone with itunes

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by jeremy_v,

jeremy_v May 6, 2016 8:41 AM in response to LemonBing
Community Specialists

May 6, 2016 8:41 AM in response to LemonBing

Hi LemonBing,

Thanks for contributing to the Apple Support Communities.

If you see error -54 when you sync with iTunes, you can use the steps at the linked Support article to troubleshoot the situation on your PC.

Sincerely.
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Q: Error -54 when syncing my iphone with itunes

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by jeremy_v,

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