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Late 2012 27 inch IMac slow after upgrading to El Capitan

Hello,


Upgraded to El Capitan a few weeks ago so that I would be able to use the newer suites of Adobe products. After updating the computer became incredibly slow. Launching my editing software would take 3-5 min as opposed to the 10-20 seconds prior. Safari would eve throw up the beach ball of death now and then. Loading pages was slow, opening folders in Finder was taking 20 - 30 seconds. Just a kind of across the board slowdown.


Figured I would update the ram and see if that made a difference. Recently switched to editing 4k footage so even if ram wasn't the problem, it wouldn't hurt me to have more ram anyways. Now have 32gigs of ram, and most of the problems persist.


Looked on here and saw step one was the EtreCheck so I went ahead and did that. If this ends up being a hardware problem, I will be kind of surprised due to the timing with the upgrade, then again, sometimes stuff just happens.


Thanks in advance for any assistance.


EtreCheck version: 2.9.12 (265)

Report generated 2016-05-04 21:47:05

Download EtreCheck from https://etrecheck.com

Runtime 8:00

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 3.2 GHz Intel Core i5 CPU: 4-core

32 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

8 GB DDR3 1600 MHz ok

BANK 1/DIMM1

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce GTX 675MX - VRAM: 1024 MB

iMac 2560 x 1440


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Disk Information:

APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (316.70 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/MacX Video Converter Pro.app

[not loaded] com.digiarty.driver.goodSysAudioCapture (1.0 - SDK 10.8 - 2013-08-19) [Support]


System Launch Agents:

[not loaded] 5 Apple tasks

[loaded] 163 Apple tasks

[running] 68 Apple tasks


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 157 Apple tasks

[running] 84 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-12) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-03-10) [Support]

[running] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-09-13) [Support]


Launch Daemons:

[loaded] com.adobe.SwitchBoard.plist (2013-02-19) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]

[loaded] com.adobe.agsservice.plist (2016-03-10) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-04) [Support]

[loaded] com.apple.aelwriter.plist

[running] com.apple.qmaster.qmasterd.plist

[loaded] com.oracle.java.Helper-Tool.plist (2013-09-13) [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-04-24) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2013-02-19) [Support]

[loaded] com.adobe.ARM.[...].plist (2013-03-11) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]

[loaded] com.valvesoftware.steamclean.plist (2016-04-27) [Support]


User Login Items:

Steam Application (/Applications/Steam.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Other Apps:

[running] com.adobe.CCXProcess.152672

[running] com.adobe.acc.AdobeDesktopService.95712.7A85A81A-E699-43A6-B000-AD079ECFAD89

[running] com.adobe.accmac.149792

[running] com.google.android.mtpagent.86432

[running] com.valvesoftware.steam.ipctool

[loaded] 404 Apple tasks

[running] 179 Apple tasks


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]

FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

QuickTime Plugin: 7.7.3 (2016-01-13)

AdobePDFViewerNPAPI: 10.1.14 (2015-07-04) [Support]

AdobePDFViewer: 10.1.14 (2015-07-04) [Support]

Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) Outdated! Update

Default Browser: 601 - SDK 10.11 (2016-01-13)

Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-01-17) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-20) [Support]

JavaAppletPlugin: Java 8 Update 25 (2014-12-04) Check version


Audio Plug-ins:

DVCPROHDAudio: 1.3.2 (2013-03-14)


3rd Party Preference Panes:

Flash Player (2016-04-04) [Support]

Flip4Mac WMV (2013-03-29) [Support]

Java (2014-12-04) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

7% kernel_task

7% WindowServer

6% com.apple.WebKit.WebContent

4% codesign

2% Safari


Top Processes by Memory:

1.46 GB kernel_task

295 MB com.apple.WebKit.WebContent

197 MB mds_stores

131 MB softwareupdated

131 MB Adobe CEF Helper(3)


Virtual Memory Information:

22.00 GB Free RAM

9.71 GB Used RAM (7.91 GB Cached)

0 B Swap Used


Diagnostics Information:

May 4, 2016, 09:27:57 PM Self test - passed

iMac (27-inch, Late 2012), OS X El Capitan (10.11.3)

Posted on May 4, 2016 7:54 PM

Reply
1 reply

May 4, 2016 8:20 PM in response to okcgravity

Looked on here and saw step one was the EtreCheck

No, that's not step one. Step one is to back up all data immediately if you don't already have a current backup, because the startup drive may be failing. After you've done that, please see below.

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Late 2012 27 inch IMac slow after upgrading to El Capitan

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