Late 2012 27 inch IMac slow after upgrading to El Capitan
Hello,
Upgraded to El Capitan a few weeks ago so that I would be able to use the newer suites of Adobe products. After updating the computer became incredibly slow. Launching my editing software would take 3-5 min as opposed to the 10-20 seconds prior. Safari would eve throw up the beach ball of death now and then. Loading pages was slow, opening folders in Finder was taking 20 - 30 seconds. Just a kind of across the board slowdown.
Figured I would update the ram and see if that made a difference. Recently switched to editing 4k footage so even if ram wasn't the problem, it wouldn't hurt me to have more ram anyways. Now have 32gigs of ram, and most of the problems persist.
Looked on here and saw step one was the EtreCheck so I went ahead and did that. If this ends up being a hardware problem, I will be kind of surprised due to the timing with the upgrade, then again, sometimes stuff just happens.
Thanks in advance for any assistance.
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-04 21:47:05
Download EtreCheck from https://etrecheck.com
Runtime 8:00
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.2 GHz Intel Core i5 CPU: 4-core
32 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software:ⓘ
OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour
Disk Information:ⓘ
APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (316.70 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Applications/MacX Video Converter Pro.app
[not loaded] com.digiarty.driver.goodSysAudioCapture (1.0 - SDK 10.8 - 2013-08-19) [Support]
System Launch Agents:ⓘ
[not loaded] 5 Apple tasks
[loaded] 163 Apple tasks
[running] 68 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 46 Apple tasks
[loaded] 157 Apple tasks
[running] 84 Apple tasks
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-12) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-03-10) [Support]
[running] com.epson.eventmanager.agent.plist (2012-05-08) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-09-13) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist (2013-02-19) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]
[loaded] com.adobe.agsservice.plist (2016-03-10) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-04) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.apple.qmaster.qmasterd.plist
[loaded] com.oracle.java.Helper-Tool.plist (2013-09-13) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-04-24) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-02-19) [Support]
[loaded] com.adobe.ARM.[...].plist (2013-03-11) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]
[loaded] com.valvesoftware.steamclean.plist (2016-04-27) [Support]
User Login Items:ⓘ
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Other Apps:ⓘ
[running] com.adobe.CCXProcess.152672
[running] com.adobe.acc.AdobeDesktopService.95712.7A85A81A-E699-43A6-B000-AD079ECFAD89
[running] com.adobe.accmac.149792
[running] com.google.android.mtpagent.86432
[running] com.valvesoftware.steam.ipctool
[loaded] 404 Apple tasks
[running] 179 Apple tasks
Internet Plug-ins:ⓘ
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
AdobePDFViewerNPAPI: 10.1.14 (2015-07-04) [Support]
AdobePDFViewer: 10.1.14 (2015-07-04) [Support]
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-01-13)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-01-17) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-20) [Support]
JavaAppletPlugin: Java 8 Update 25 (2014-12-04) Check version
Audio Plug-ins:ⓘ
DVCPROHDAudio: 1.3.2 (2013-03-14)
3rd Party Preference Panes:ⓘ
Flash Player (2016-04-04) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Java (2014-12-04) [Support]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
7% kernel_task
7% WindowServer
6% com.apple.WebKit.WebContent
4% codesign
2% Safari
Top Processes by Memory:ⓘ
1.46 GB kernel_task
295 MB com.apple.WebKit.WebContent
197 MB mds_stores
131 MB softwareupdated
131 MB Adobe CEF Helper(3)
Virtual Memory Information:ⓘ
22.00 GB Free RAM
9.71 GB Used RAM (7.91 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
May 4, 2016, 09:27:57 PM Self test - passed
iMac (27-inch, Late 2012), OS X El Capitan (10.11.3)