Warrantee refused due to very minor screen chip ... not related to problem
I have a problem with the screen becoming unresponsive when phone is turned on. It will flicker across the top but often remains unusable. Perhaps one out of 10 attempts will give some screen touch response. I had the phone in for repair, they told me it was a loose connection.
The next day it started doing the same thing. While trying to get it to respond I took the phone out of the Otter Box and it slipped from my hand. I stopping the fall with top of my foot but a tiny chip is visible in the corner of the screen. The repair depot is refusing to cover the repairs under warrantee, as the phone had been dropped!
This is ridiculous as the dropping had nothing to do with the original problem...
Seems they are using the "screen chip" as a way to get out of their 1 year warrantee ... if that is the case, they just lost a customer for life!
Anyone else had similar experience ...
Allan
iPhone 6 Plus, iOS 9.1, null