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User profile for user: yuvib
yuvib Author
User level: Level 1
8 points

mac pro wont start

hi,


I have a mac pro and last night I tried to watch a movie on it but the DVD got stuck I switched the mac off and tried turning it on again but it wont take me to the main page after I entered my password to turn it on,,, the bar under the apple icon does not complete o 100%,,can someone please help me understand what might have happened to it. the dvd is still stuck in it. I tried shift + command + V but nothing happens after the black screen appears with errors like..

I don't have much knowledge about trouble shooting it so if someone can help that will be great.

thank you.

MacBook Pro

Posted on May 4, 2016 10:26 PM

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2 replies
User profile for user: lllaass
lllaass
User level: Level 10
210,411 points

May 5, 2016 12:36 AM in response to yuvib

- Try resetting the SMC and NVRAM/PRAM

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

- Try starting in Safe Mode

Try safe mode if your Mac doesn't finish starting up - Apple Support

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX


This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

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mac pro wont start

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