Safari freezez constantly
Can you help? My Safari browser freezes constantly... I have to do numerous Force Quits per day...
MacBook Pro (latest El Capitan...)
MacBook Pro, OS X El Capitan (10.11.4)
Can you help? My Safari browser freezes constantly... I have to do numerous Force Quits per day...
MacBook Pro (latest El Capitan...)
MacBook Pro, OS X El Capitan (10.11.4)
Go step by step and test.
1. Click in the menu bar and choose “Force Quit”.
Select Safari and click “Force Quit at the bottom of the Force Quit window.
Hold the Shift key down and launch Safari.
2. Disable Extensions and test.
Safari > Preferences > Extensions
Uncheck boxes beside “Enable Extension” and test.
Enable Extensions one by one and test.
To uninstall any extension, select it and click the “Uninstall” button.
3. Delete Caches.
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari
Right click the com.apple.Safari file and select "Move To Trash”.
4. Delete Cookies.
Safari > Preferences > Privacy > Cookies and other website data:
Click the “Details” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
5. Delete com.apple.Safari.plist file and test.
Empty the Trash.
Quit all applications.
Hold the option key down and click the "Go" menu in the Finder menu bar.
Select "Library" from the drop down.
Library > Preferences > com.apple.Safari.plist
Right click on it and select "Move it to Trash".
Restart. Relaunch Safari.
If this doesn’t help, “Put Back” the com.apple.Safari.plist
Right click on the Trash icon in the Dock and select “Open”.
Right click on the com.apple.Safari.plist and select “Put Back”.
6. If this doesn’t help, please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open and select ”Open”.
Select a problem from the “Choose a problem” popup menu box and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste it when you reply.
The problem may be caused by a bug in OS X, triggered by "Flash Player."
If Flash is installed and you haven't already done so, please update to the latest version by opening the Flash Player pane in System Preferences and selecting the Updates tab.
If Flash is already up to date, or if the update doesn't solve the problem, open the Safari preferences window and select the Security tab. Uncheck the box marked
Allow Plug-ins
See whether there's an improvement.
You can watch videos on YouTube and some other sites without using Flash by installing the "ClickToFlash" or "ClickToPlugin" Safari extension. That's not an endorsement. You must always do your own research to determine the safety and effectiveness of any third-party software before using it.
Safari freezez constantly