Hey, please i need help with my Mac book pro retina display. I installed parallel windows on it and now my safari browser doesn't open some sites, my App store cant install updates and i cant download or install anything from my App store and i have checked to see if parallel windows have any extension and they don't. Please does anyone have a solution to this please. Ill appreciate it some much if you do, Thank you!
iOS 9.2.1, moses bankole
What do you mean by "parallel windows"?
Did yo install Windows vi Boot Camp?
Via using the Parallels app in OSX?
What happens when yo try to open those site?
What appears on the screen?
Maybe:
If Safari doesn't load a page or webpage items are missing - Apple Support
What happens when you try to "purchase" or update apps from the Mac App Store?
1. parallel windows is what enables me to run my windows 10 the mac book
2. i didn't install windows vi boot camp.
3. when i try to open a site like (dayt.se) it shows "safari cant open this page"dayt.se" because the server unexpectedly dropped the connection. this occurs when the server is busy. wait for a few minutes and try again." and it wont still open and am using a wifi that runs 20 gb per sec.
4. when ever i try to update my apps, it shows loading and stops on its own, and when i try to install an app frm my purchases, it says "we could not complete your purchase.
The parallel windows also enables me to use windows and OSX at the same time so i don't need to switch off my laptop to use OSX only or to use Windows only.
Did you try the link in my previous reply for the Safari problem?
Try when connected to another network.
yes i just did and no changes
Run this and post the results here so we know more about your configuration.
EtreCheck
The link cant open on my safari
Uninstall all third party apps that claim to protect, clean, manage, boost performance of your computer. Anti virus apps would be an example of such apps that you should uninstall.
Force quit Safari then start Safari again while pressing and holding the shift key.
Does the same behavior occur when using a different browser other than Safari?
yes it does
i don't have any extension attached to my safari
please where can i find all third party apps that clam to protect, clean, manage, boost performance of my computer
Can you connect if you start in Safe Mode?
Try safe mode if your Mac doesn't finish starting up - Apple Support
whats a safe mode
As stated in the link in my last reply:
Safe mode (sometimes called safe boot) is a way to start up your Mac so that it performs certain checks, and prevents some software from automatically loading or opening. Starting your Mac in safe mode does the following:
•Verifies your startup disk, and attempts to repair directory issues if needed
•Loads only required kernel extensions
•Prevents Startup Items and Login Items from opening automatically
•Disables user-installed fonts
•Deletes font caches, Kernel cache and other system cache files
Together, these changes can help resolve or isolate issues related to your startup disk.
okay thanks, but how do i do it after switching off
Follow the instructions in the article I linked to.
Please help me
