Cant download entier album even though im signed up to itunes monthly subscription.

Recently i have signed up to iTunes monthly subscription but it won't let me down load certain parts of albums. For example, it won't let me download Armin Van Buuren's mix sets on his state of trance albums only the songs. Why is this? Any help would be appreciated.

Posted on May 5, 2016 2:13 AM

Reply
1 reply

May 6, 2016 2:11 PM in response to Randytravis

Hello there, RandyTravis.




It seems you are wanting to know why some content in Apple Music is showing in gray and is not downloadable. The following Knowledge Base article explains the reasons why some content may show up in gray:




About iCloud Music Library icons and status




If your songs appear in light gray text

Your songs might appear in iTunes in light gray text for a variety of reasons. Those reasons include:

  • You're not connected to iCloud Music Library. If you see a Disconnected icon in the upper-right corner of iTunes, you're not connected to iCloud Music Library. Click the icon to reconnect.
  • The song isn't in Apple Music or isn't available in your current country. These songs also appear in gray if you search for them in Apple Music.
  • Restrictions are turned on for explicit tracks. Learn more about Restrictions.
  • An artist or content provider made changes or edits to an album. You might need to remove the album from your library and add it back from the Apple Music catalog.




Thanks for being a part of Apple Support Communities.




Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant download entier album even though im signed up to itunes monthly subscription.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.