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Payment info can not be completed due to some unnamed issue

After inputing all payment information and pressing continue, a red dialogue box appears saying 'For assistance, contact iTunes Support at' followed by the support website. However, there is no red asterix specifying what problem if any are present in the information I have input. Does anyone have any ideas what the problem could be?

iMac, Mac OS X (10.7.5)

Posted on May 5, 2016 7:59 AM

Reply
1 reply

May 5, 2016 10:28 AM in response to ContactTheSkinDeep

We are fellow users, we won't know why you are getting a message to contact iTunes Support - have you done that ? If not :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

Payment info can not be completed due to some unnamed issue

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