iPhone
I cannot seem to open email documents that have been downloaded to my iCloud drive on my iPhone 6 Plus. Help!
iPhone 6s Plus, iOS 9.3.1
I cannot seem to open email documents that have been downloaded to my iCloud drive on my iPhone 6 Plus. Help!
iPhone 6s Plus, iOS 9.3.1
Any error message?
Have you been able to open those email documents before?
If yes - try this
Sign out of Find iPhone
Sign out iCloud
Delete the email account from the phone
Do a forced restart - After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.
Hold the sleep/wake and home buttons down together till you see logo - then release and allow normal boot up
Sign back into all of the above
Re add the email account
See if the issue resolves
iPhone