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Unable to download apps on wifi

Whenever I try to download a large app (100 mb+) over wifi that I already own, it gives the following error:

"Unable to download app. (App name) could not be downloaded at this time."


Things I've tried:


1- try it on a different wireless connection

2- sign in out of app store

3- reset network settings

4- soft reset

5- hard reset

6- restore


It has no problem downloading over LTE. It seems I'm not the only one having this problem, I can't believe apple hasnt fixed this yet.

iPhone 6s, iOS 9.3.1

Posted on May 5, 2016 12:00 PM

Reply
7 replies

May 6, 2016 6:17 AM in response to seaxonn

You can try this trick:

1. Go to Settings

2.Tap General

3. Tap Date and Time

4. Set Automatically>Off.

After that set the date one year ahead.

Then try to download or update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to download or update the apps again.

This should help you.

May 6, 2016 7:51 AM in response to seaxonn

Below are some general suggestions for Wi-Fi issues. I suggest starting from the top and working down, maybe they will help....


1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Restore the Device (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.


User Tip: https://discussions.apple.com/docs/DOC-9892

May 6, 2016 8:57 AM in response to seaxonn

Here's a detailed description:


Whenever I click on the that "cloud download" thing next to an app, the bar starts filling as it downloads it. And the thing (lol I don't know how I can describe it) next to my wi-fi icon to the top left continues moving. after a while that icon next to the wifi icon disappears and the download bar quickly fills to the end. And then the error comes.

Unable to download apps on wifi

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