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Helpful answers
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May 5, 2016 12:54 PM in response to safer3619by javaliga,What computer (Mac or PC) are you using? What directions have you followed? Is it one of these?
iTunes 12 for Windows: Sync iPod, iPhone, or iPad
iTunes 12 for Mac: Sync iPod, iPhone, or iPad
Sync media between your iPhone, iPad, or iPod touch and iTunes on your Mac or PC - Apple Support
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May 5, 2016 1:21 PM in response to safer3619by Lawrence Finch,If "Manually manage music and videos" is checked, uncheck it.